
Abdul Mirza
Utilities Customer Service Representative

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About me
Protection Officer 4/safe working level 1/shunter at urban rail services
Education

Swedish institute of technology
2007 - 2010Diploma of associate engineering in telecommunication Telecommunication A
Rawalpindi grammar school
2005 - 2007Matriculation Year 10 C
Curtin University
2015 - 2019Safety, health and environment Safety, health and envirnoment
UTS Insearch
2014 - 2014Academic English 4 English Language and Literature, General
Experience

7-Eleven
May 2011 - Oct 2011Utilities Customer Service RepresentativeStore clerks at 7-Eleven provide a great path for career-minded individuals or steady work for part-time job hunters interested in the customer service industry. The store clerk position repre- sents the face of the company for customers and offers exceptional customer service with prompt, efficient, and courteous service. Additional Responsibilities Employees maintain daily operations to keep 7- Eleven stores operating smoothly. Responsibilities include keeping a clean, safe environment for pa- trons, ringing customer purchases using electron- ic cash registers, and giving correct change. Addi- tional duties consist of forecasting, ordering, and stocking merchandise throughout the store. Show less

PSG Security Pty Ltd
Oct 2011 - Feb 2012Security OfficerSecurity Officer at Luxury Brands like Louis Vuitton, Chanel, Prada, Hermit’s and Tag Heuer Key Responsibilities• Customer Service• Loss Prevention • Store Patrolling

SNP Security
Mar 2012 - Mar 2013Security Officer• Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy trafficduring start and end of business hours• Complete daily reports, including relevant information, observations, surveillance footage, andsignatures

Traffic Management Australia
Apr 2013 - Jul 2013Traffic ControllerKey Responsibilities • Pre plan all traffic control sites• Plan an escape route• Stand alone• Keep signs clean and in good condition• Remove or cover signs when not in use• Check to make sure signs are in place• Use signs and hand signals to communicate with motorists if required• Record license plates to report any violation to the police

Evolution Traffic Management
Aug 2013 - Oct 2013Traffic Controller Developing programs to improve pedestrian safety, such as crosswalk audits or construction ofsidewalks or shelters in high traffic areas Monitoring signals to ensure they are working properly and responding to malfunctions or outages

Service Stream
Oct 2013 - Dec 2013Telecom Technician Develops and maintains effective working relationships with internal and external customers. Contributes to a work environment that encourages knowledge of, respectfor, and development ofskills to engage with those of other cultures or backgrounds.

Skilled rail services
Jan 2014 - May 2014Protection OfficerKey Responsibilities • PPO Assist at ECRL• Carrying out track protection for various work-sites• Enforcing safe working procedures • Monitoring and effectively safeguarding work-sites from rail movement • Documentation of work-site protection plans• Managed the safety of the power outage on the 1500V & High Voltage isolations• Assessing track conditions, identifying potential hazards and risks to work personal • Identifying track protection needed once hazard inspection has been effectively undertaken• Briefing Workers about site Protection Plan arrangements• Implementation of:- Absolute Signal Blocking (ASB) - Track Occupancy Authority (TOA) Show less

Infraworks Rail
Jun 2014 - Dec 2014Work Protection Officer Ensure ethical and confidential data collection during, case management, monitoring and evaluation. Monitor the progress of the program and identify any delays that have been or may be expected

Multi Civil & Rail Services
Jan 2015 - Sept 2018Protection OfficerKey Responsibilities • Piloting the rail traffic • Managing multiple worksites• Managing road level crossing• Responsible for enforcing safe working procedures • Implementing Absolute Signal Blocking (ASB) • Implementing Track Occupancy Authority (TOA) • Monitoring and effectively safeguarding work-sites from rail movement • Managed the safety of the power outage on the 1500V & High Voltage isolations• Documentation of work-site protection plans

Swetha International Pty Ltd.
Sept 2018 - Mar 2019Protection Officer Make sure that the rail safety component of the work is done safely Keep records about the methods used for working safely on track and protection arrangements Tell the Signaller about breaches of Network Rules and Network Procedures Maintaining track, checking it regularly and keeping it in good condition.

Workfast Australia
Jun 2019 - Sept 2019Rail protection officer Assessing track conditions and identifying potential hazards, risks to work personal Identifying track protection needed once hazard inspection has been effectively undertaken Briefing Workers about site Protection Plan arrangements Ensuring that site Protection Plan is adhered to an all-time

Infraworks
Sept 2019 - Apr 2021Protection Officer Ensure ethical and confidential data collection during, case management, monitoring and evaluation. Monitor the progress of the program and identify any delays that have been or may be expected Conduct track assessment

Swetha International Pty Ltd.
Apr 2021 - Sept 2022Protection Officer Make sure that the rail safety component of the work is done safely Keep records about the methods used for working safely on track and protection arrangements Tell the Signaller about breaches of Network Rules and Network Procedures

Urban rail services
Jun 2022 - nowProtection officer 4/ safe working level 1/ Shunter Responsible for managing the rail safety component of worksite protection. Determining safety measures required for Occupancy of the Track Assess, plan, manage and record the rail safety component of worksite protection Drive train for localizations in ATC normal in RM mode.
Licenses & Certifications

Membership certificate
Safety Institute of Australia LtdAug 2017
EOT
Work safety in the construction industry ( white card)Apr 2017
Certificate II in Security Operations
Peace Keeper security traning instituteApr 2015
NBN Safety Awareness
Alert ForceMar 2015
Basic Computer Training
Punjab Information Technology BoardJun 2007
Install Underground Enclourse and Conduit,Pit and Pipe (meet telstra standards) cource
Milcom InstituteFeb 2017
Electrical Permit Holder
Sydney TrainsFeb 2018
ACMA Restrcted rule ICTCBL2136B ,ACMA open rule ICTBL2137B
JB HunterMar 2015
Hand Signaller 2
Sydney TrainsAug 2016
Protection Officer 4
Sydney TrainsJun 2006
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