Brooklyn Copeland

Experience

• 

  Northwestern University

  Jan 2017 - Jun 2018

  Phonathon Caller

  • Responsible for fostering the relationship between the University and its alumni. • Sales skills employed to meet Northwestern’s Annual Fund goals

• 

  UserTesting

  Jun 2018 - Aug 2018

  Engineering Intern
• 

  Northwestern University

  Jan 2019 - Jun 2020

  • Supervising and running calling shifts: advising callers, monitoring and analyzing data per shift and on a weekly, monthly, and quarterly basis• Responsible for training new callers in using fundraising software and interacting with the University's alumni• Working within a supervising team to maximize efficiency Conducted weekly office hours to help students understand computer science fundamentalsPrepared and taught a weekly study session in order to supplement materials learned in lectureHelped students debug and learn to debug their code

  • Phonathon Supervisor

    Jun 2018 - Jun 2020

  • Teaching Assistant

    Jan 2019 - May 2019
• 

  Apple

  Jun 2019 - Sept 2019

  Software Engineering and Quality Intern

  Used Python to build tool that created additional debug information and saved team 2 hours per weekWorked with Ruby to create a dashboard with smashing framework for my team to monitor lab healthLearned and used Splunk and other data source for aforementioned dashboard

• 

  Apple

  Sept 2020 - Feb 2023

  Software Design Engineer In Test

  I have worked as both a manual tester as well as an automator. I am currently focusing on using my manual testing and coding skills to help develop automated tests for various services at Apple.

• 

  Safe Living Space

  Oct 2021 - now

  Advisor To Chief Executive Officer
• 

  Compass Education Group

  May 2023 - now

  Student Tutor

  Manage multiple clients and coordinate meetings across different time zones.Remain up to date on current high school curriculums including SAT, ACT, Algebra 2, and Computer Science.Tutor clients to prepare them for various exams and courses.