Christy Christoffersen

Experience

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  Bryan Multimedia

  Jan 1994 - Jan 2001

  Owner, Consultant

  -Web site testing plan creation and Policy and Procedures creation for Phase Two Online. -Technical consulting including; hardware and software, technical writing, system testing, web page development, training media development. -Oklahoma's first ACT! Certified Consultant.

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  Inthenet Internet Service Provider

  Dec 1995 - Jun 1996

  Internet Consultant

  • Successfully marketed web page development and hosting services to local businesses. • Developed advertising campaigns and promotional materials.

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  Fleming, Inc.

  Jun 1996 - Jan 1998

  Data Manager

  - Managed advertising media database, including data input, output and maintenance. - Developed policies and test plans for all system testing and quality assurance for automated ad production program developed for Fleming. - Assured that code written in Visual Basic met existing standards. - Primary communicator between Visual Basic programmers and management. - Performed all Technical Writing duties, including writing technical and user manuals as well as proofing of National advertisements. Show less

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  UroCor, Inc.

  Mar 1998 - Nov 2001

  Technical Writer/Project Manager

  • Project Manager for Corporate Intranet, rollout of ACT!, SalesLogix, Expense Reporting Software and various other in-house developed Sales Force Support systems. Success resulted in unifying several redundant systems into one, saving time, money, resources and consolidation of data.• Served as a Technical Writer, Business Analyst, Programmer and Web Administrator.• Documentation written including; Technical Documents, User Manuals, Policies, Procedures, System Flowcharting, Quality Systems and Compliance Documentation. Also responsible for writing in-house policies leading to HIPAA and ISO 9000 accreditation.• Software Testing Lead on systems built in-house such as Special Pricing Workbook and UroCall Productivity Reporting software and purchased software such as SalesLogix and Gelco ExpenseLink.• Saved UroCor $240,000 by personally training entire sales force on SalesLogix.• Finalist for the 2000 Microsoft Industry Achievement Awards for SalesLogix Implementation Plan. Awarded 8th place. Show less

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  INTEGRIS Health

  Feb 2002 - May 2002

  Sr. Business Analyst/Technical Writer

  - Responsible for writing policies and procedures for HIPAA documentation. - Interfaced with all departments to determine policies and procedures. - Posted documentation to corporate Intranet and updated manuals. - Kept track of HIPAA project and assisted Project Manager in determining and fulfilling needs. - Helped Project Manager develop and publish HIPAA training materials for all departments.Returned as a consultant on a few occassions. Moved to the UK June 2002.

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  The Oklahoma Municipal League

  May 2002 - now

  Web and Social Media Manager/Project Manager

  • Responsible for producing content and electronic versions of all newsletters• Responsible for creating promotional material and marketing campaigns in the form of email blasts, web pages and social media campaigns on all social media accounts such as Twitter and Facebook• Responsible for gathering and creating content for oml.org and keep the website properly maintained and ensure all content is up to date and removal of expired content• Manage and admin social media accounts and all web related products• Create and administrate database of online forms• Responsible for editing content for electronic publications produced by others• Redesign website completely every three years to keep it fresh and current, including completely redesigning all graphics and layout• Sole website administrator, manager and developer• Answer web related inquiries and emails• Producer and content writer for weekly Executive Director’s Update, quarterly Oklahoma Cities and Towns and any other needed newsletters for web, print (.pdf) and email distribution• Management of all projects that have web based elements• Document web based software, training materials and related policies and procedures• Create and carry out marketing and promotional plans to generate web and social media traffic.• Assist in promoting workshops, conferences and other activities in addition to registration materials for online registration• Works via telecommute from the UK with a US based address in Oklahoma• Provided 2nd level technical support and training when needed• Manage URL and WHOIS and any DNS record information• Electronic Newsletter and Email Campaign Design and Production• Content Author and marketing material production for all OML and related websites• Project Management when needed• Business Analyst when needed• Intranet development when needed• Organize, create and provide training to staff when needed• Provide reports on web, social media and online form analytics Show less

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  National Health Service

  Nov 2006 - Mar 2007

  Project Manager/Tech Writer (Consultant)

  - Responsible for developing research material into a comprehensive report format.- Created Project timelines.- Created content and graphics for team website.- Created research reference database including user guide. - Provided support to other team members on some technical issues.