
Jackie Csank EMT-P, CHSOS
Paramedic

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About me
Director, Simulation Institute and Medical Professional Education Department (CME) at The MetroHealth System (Cleveland, OH)
Education

FEMA National Training Academy
-DHS Master Exercise Practitioner (MEP) Emergency Management Institute, Independent Study Professional Development Series 2006 Concentration: Fundamentals of Emergency Management

Cleveland State University
2003 - 2005Bachelor of Arts Public Safety ManagementMajoring in Public Safety Management equips public safety officials with additional management and communication skills to address the needs of their urban constituents. It provides an in-depth study of community safety needs and problems, as well as analytical tools for addressing injustice for those living and working in urban settings.

St. Louis University School of Medicine
2010 - 2010Certification Medicolegal Death Scene InvestigationThourgh the training I learned how to conduct scientific, systematic and thorough death scene and telephone investigations for medical Examiner and Coroner offices. The purpose of this course is to train individuals to fill a critical role in medicolegal offices. Medicolegal death investigators learn to develop the essential facts regarding the death scene, medical history, and other information that assists the Medical Examiner/Coroner in the determination of a person's cause and manner of… Show more Thourgh the training I learned how to conduct scientific, systematic and thorough death scene and telephone investigations for medical Examiner and Coroner offices. The purpose of this course is to train individuals to fill a critical role in medicolegal offices. Medicolegal death investigators learn to develop the essential facts regarding the death scene, medical history, and other information that assists the Medical Examiner/Coroner in the determination of a person's cause and manner of death. Show less

EMI
2009 - 2010Master Exercise Practitioner exercise designThe Master Exercise Practitioner Program (MEPP) focuses on advanced program management, exercise design and evaluation practices in each phase of the Homeland Security Exercise and Evaluation Program (HSEEP).MEPP candidates work in a collaborativeenvironment to discuss best practices andexercise challenges. Candidates will be requiredto complete an operations-based capstoneexercise within one year of completing the E0133course. This exercise should be on… Show more The Master Exercise Practitioner Program (MEPP) focuses on advanced program management, exercise design and evaluation practices in each phase of the Homeland Security Exercise and Evaluation Program (HSEEP).MEPP candidates work in a collaborativeenvironment to discuss best practices andexercise challenges. Candidates will be requiredto complete an operations-based capstoneexercise within one year of completing the E0133course. This exercise should be on theiragency/jurisdictions overall Training and ExercisePlan. Show less

Cuyahoga Community College
2001 - 2003Associate Emergency Medical TechnologyActivities and Societies: Recieved the Clinical Excellence Award
Experience

Advanced Ambulance
Aug 2002 - Oct 2004Paramedictreat and transport patients to hospitals, doctor offices, nursing homes, and private homes

Lutheran Hospital
May 2003 - Sept 2006Paramedic•Triage/access patient complaints•Assist with IV starts, blood draws EKG’s vital signs, transport patients to ICU and telemetry floors•Instruct paramedic students

Cuyahoga County Emergency Management
May 2004 - Dec 2009Program Officer IIPoint of contact for 59 communities during severe emergency situations, to include; flooding, water main break, aiding victims of hurricane Katrina, power outage, and special eventsPublic Health/ Hospital Liaison to County CommissionersCounty representative to regional hospital sub-committees Representative during organization Hazard Vulnerability assessment reviewsCreated Mass Fatality PlanCreated and implemented county-wide Training and Exercise Plan, to coordinate various training activities among Created Emergency Operations Position Check-ListCounty Homeland Security Exercise and Evaluation Coordinator, coordinates and implements County-wide exercisesLead facilitator/ designer for multiple drills, table-tops, functional, and full scale exercises conducted throughout the countyCreated full scale exercise in coordination with local, state, and federal organizations to simulate the county responsiveness to a terrorist attack on 4 sights through out the Cleveland region.Assist in design and implementation of all county wide exercises to include; School Shooter exercise at Cleveland State University, Airport disaster drills, Hospital Exercises, National Disaster Medical System Exercise, Pandemic Flu Point of Dispensing Exercises, FEMA Recourse Scenario, and Staff DrillsDesigned set of training courses to further enhance the knowledge of first responders in the areas of Terrorism, IED Response, WMD Response, Incident Command, Unified Command, and CollaborationApply for and Monitor Grant Dollars for multiple Public Safety Grants such as UASI, SHSGP and CCP; create program and budget plansManaged Citizen Corp Programs to include 47 Community Emergency Response Teams (CERT)Formulate Policy to oversee Citizen Corp Council through Planning, Coordinated By-Laws, and employee assignmentsLiaison to County Bomb TeamsWork as Liaison to Ohio Emergency Management AgencyVoting member of Counter and Anti-Terrorism Committee Show less

Cuyahoga County Medical Examiner's Office
Jan 2010 - Apr 2012Investigator IICoordinate Death Investigations between Pathologists and Law Enforcement Officials. Provide guidance to various agencies while taking calls "reporting a death." Responds to the scene of a dead body, observing condition of any clothing, evidence, pharmaceuticals or items on/ or near the deceased, which may aid in determining the cause of deathProvide preliminary examination of postmortem changes of the body, and circumstantial evidence at the scene in regards to time of deathPhotographically document the scene, body, and locationGather mental and medical history; assist in completing disposition of decedent by identifying the next of kin.Using all provided medical information determines if decedent will be a Medical Examiner's case, or if jurisdiction is released to funeral home.ACCOMPLISHMENTS:Spearheaded development and oversight of Mass Fatality Plan to include policies regarding: Investigation, Security Issues, and Family Assistance Center.Serve as Cuyahoga County Coroner's Office Representative to the Public Safety Urban Area Working Group (PSUAWG), and PSUAWG subcommittees; Law Enforcement, Health and Medical Developed and presented Cuyahoga County Coroner's office project which was accepted and funded through the Urban Area Security Initiative Grant Program. Show less

4-911 Consulting
Jan 2011 - Jan 2012Consultant- Reviewed documents for the January 26, 2011 Case Western Reserve University Tabletop Exercise-February 1, 2011 leader and controler of simulation cell during Case Western Reserve University disaster exercise- Reviewed documents for the July 2012 Ashtabula County Health Department Closed Point of Distribution POD Exercise - Reviewed documents for the Darke County 2013 LEPC Full Scale Exercise - May 11, 2013 Leader and controler of Hospital during the Darke County 2013 LEPC Full Scale Exercise Show less
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The MetroHealth System (Cleveland, OH)
Apr 2012 - now- Provides leadership, strategic execution, and administrative management of all programs and education programs and events for both the Simulation Institute and MPED.- Oversees a team of specialists, coordinators, and managers. Evaluating employee performance, providing actionable feedback, and recommending personnel decisions while fostering a high-performance culture that motivates staff to achieve optimal productivity and results.- Analyzes key financial, budgetary, and operational metrics to recommend appropriate staffing levels across departments. Contributes to the development of FTE budgets, operational expenses, and capital expenditure planning to ensure fiscal responsibility and efficient resource allocation.- Serves on system Committees as requested, serves as co-chair to the CPR committee.- Provides consultation and expertise on simulation capabilities and CME opportunities to other departments.- Oversees reporting data for MSI and MPED Departments, and evaluates program outcomes to assess training effectiveness using established evaluation models.- Works in collaboration with quality and departmental team members to identify and report safety issues discovered during the planning and execution of simulations and trainings.- Incorporate the management of creative strategies to develop multi-modal delivery of training programs (instructor-led, online, hybrid) to meet the needs of diverse learners and site logistics.- Prioritize principles of teamwork in the resolution, completion, and follow-up of responsibilities are incorporated into educational experiences. Show less The Manager, Simulation Program has overall responsibility for maintaining the simulation area and supporting the initiatives and goals as defined by the Medical Director. Duties include coordinating a broad range of simulation center functions including collaborative development of scenarios with faculty and outside users, maintenance of equipment, trouble shooting operational problems, supervision and training of technicians, overseeing faculty training related to the utilization of the human patient simulators, participating in training scenarios for internal and external users and participating in strategic planning. Upholds the standards of the system-wide customer service program.-Provides technical support and preparation of materials and equipment for teaching, research or demonstrations within the simulation center.-Supports academic staff in the supervision of learners within the simulation program and demonstrates safe use of equipment.-Control of patient simulator during scenario based training sessions and demonstrations when technical expertise is required.-Participates (when possible) in scenarios in designated role-playing parts.- Develop Standardized patient Program- Develop and organize Cadaver Program-Assists Medical Director and/or related simulation faculty with on/off- campus presentations related to the human patient simulators.-Hosts simulation center tours.-Maintains inventory of equipment within the simulation center.-Organizes and maintains simulation files, records, sale orders, PO's and receipts.-Participates in strategic planning.-Functions as the primary technical liaison with the simulator manufacturers.-Manages technical staff to ensure preparation of materials and equipment for student, faculty teaching/research activities. Show less
Director, Simulation Institute and MPED
Nov 2021 - nowManager, Simulation Program
Apr 2012 - Nov 2021
Licenses & Certifications
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Certified Healthcare Simulation Operations Specialist (CHSOS)
Society for Simulation in Healthcare (SSH)Jan 2018
FAA 107 Remote Pilot Certification
Federal Aviation AdministrationNov 2018
Lean Six Sigma Yellow Belt (ICYB)
Cuyahoga Community CollegeDec 2019
The Women in Leadership Certificate
Weatherhead School of Management at Case Western Reserve UniversityJul 2019
Master Exercise Planner (MEP)
FEMAJan 2010
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