Experience

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  Msc cruises

  Nov 2013 - Mar 2018

  Provide guests with information in their language about the ports, excursions, the ship, the company and its fleet as well as future destinations and changes to the company. give speeches and oversee the production of the Daily Program. Translations for announcements and documents on board. Accompanying Guests in excursions and providing assistance as well as simultaneous translations when needed. Together with the Assistant Cruise Director, provide and create documents and messages to be sent to guests in their language. Organize and participate of events and parties giving language support when needed. Show less

  • International Host for English and Portuguese Speaking Guests

    Jul 2016 - Mar 2018

  • Guest Services Specialist

    Nov 2013 - Aug 2016
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  Msc cruises

  Aug 2018 - now

  Cruise program administrator

  Editor of the Daily Program (Activities and Promotions information) on board MSC ships. Work with Cruise Director and Activities Manager to develop and send the activities planner to all department heads on board. Fill in and send the Cruise Report relating to all acitvities throughout the cruise. Managing a team of 4 to 7 International Hosts and Program Publisher. Together with my team, I assist in the translation of any announcements and flyers to be sent in all of the main languages on board. Make announcements when necessary and always be available to assist the Cruise Director. Show less