Experience

• 

  Crest communications ltd

  Dec 1995 - Dec 2000

  Senior system engineer

  Setup and Managed Payroll, Financial accounting, studio booking system.Setup & Managed animation, Post production studio.

• 

  Bobcards limited( subsidiary of bank of baroda)

  Aug 2000 - Apr 2006

  Head card technology

  • Established and managed DataCenter for hosting Debit-cum-ATM switch, POS switch,Creditcard management system of Bank of Baroda• Spearheaded:o The Debit cum ATM switch of Bank of Baroda and connectivity of around 2,800 Branches,Network of over 1000 ATM's & 25000 POS terminal across the countryo ATM / POS / Host interfaces with Visa, MasterCard, National Financial Switch, stand alone branches of Bank for Issuance and Acquiring business of cardso Co-branded Debit Card with Bank of Rajasthan Limited• Successfully designed & implemented automated card management system for automation of various operational processes for running Credit / Debit Card Front-office & Back-office operations Show less

• 

  Icici bank

  Aug 2006 - now

  • Spearheading IT professionals teams for various Business Domains entailing Card Technology(Issuance & Acquiring), Credit card sourcing & underwriting, Prepaid, Debit Card Management, Transit, Smartcity, FastTag, Payment Association like Visa, MasterCard, Amex, NPCI, Payment Gateway, 2nd Factor Authentication, SMS Banking, Whatsapp Banking, Customer Communications, Branch support systems, Delivery Management portal, Customer Behaviour Scoring, Realtime fraud management system for card& Payments,DEMAT Management System.• Heading Techno-Functional teams facilitating solutions / product development initiatives involving mapping of business requirements and in depth evaluation of end users feedback towards executing modifications in product attributes.• Project Management Periodic Review & controlling the projects delivery; approving all status reports before they are communicated to the Business Head and participating in joint governance/steering committee meetings.• Developed& maintained an organization of high performing people through effective hiring, coaching & rigorous performance/talent management processes• Continually seeks to improve processes and performance improvement by applying best practices and cost-benefit-analyses for all initiatives used• Guided platform Migration/Implementation of various card products and many other solutions like Prepaid, Transit, Debit Card Management system, Fraud Management system for Cards & Payments, Behaviour score for Retail Asset segments.• Creating awareness, designing of high availability architectures, implementation of solutions/designs to to achieved high availability for critical portfolio like cards, smsbankings, Demat, Customer communication. Show less • Spearheading a team of IT professionals for heading Technology for various domains entailing Credit Card Technology, Payment Association like Visa, MasterCard, Amex, NPCI, Payment Gateway, 2nd Factor Authentication, SMS Banking, Customer Communications,Branch support systems, Delivery Management portal and DEMAT Management System.• Understanding and working towards business needs, enhancements and customizing products accordingly and consulting with technical team to provide solutions as per the delivery schedules.• Mapping requirements and providing best SI solutions involving evaluation and definition of scope of project and finalisation of project requirements.• Facilitating solutions / product development initiatives involving mapping of business requirements and in depth evaluation of end users feedback towards executing modifications in product attributes.• Building & maintaining relations with end users, generating business from the existing accounts, achieving profitability andan increased sales growth.• Reviewing & controlling the projects in the delivery portfolio; approving all status reports before they are communicated to the Technology Head and participating in joint governance meetings as required.• Rolling out performance metrics reporting, implementing profitability improvement plans, and enhancing technological products &it’s architecture in order to meet the fulfillment of dynamic business requirements and high availability. Show less

  • Assistant General Manager - Technology

    Apr 2016 - now

  • Chief Manager Bank - Technology

    Aug 2006 - Mar 2016