
Timeline
About me
Senior Human Resources Business Partner at The MetroHealth System (Cleveland, OH)
Education

Cleveland state university
2000 - 2004Mba business administrationSpecialization in Human Resources.

Cleveland state university
1994 - 1997Bachelor of arts speech & hearing
Experience

Novastar mortgage
Feb 2002 - Feb 2006·Recruited entry level candidates·Updated, maintained and dispositioned candidate profiles in HRSmart (HRIS System)·Accurately answered employment benefit questions for new hires·Processed and ensured all new hire paperwork was in compliance·Scheduled interviews and answered candidate questions·Completed weekly dashboard report for recruiters ·Co-facilitated new hire focus groups ·Created and mailed offer letters and “thank-you” notes·Worked on special recruiting projects as assigned ·Supported special recruiting events and other projects as needed·Sourced resumes on various internet sites and company career site·Served as communications liaison for job candidates and all recruiters·Arranged and scheduled testing for prospective employees·Planned and coordinated college fairs and other recruiting events·Scheduled and conducted exit interviews·Conducted initial pre-screen interviews with candidates·Instrumental in project for developing interview guides for key positions Show less ·Reviewed files prior to funding to determine if NovaStar’s policies and procedures are followed ·Identified potential risk factors associated with loan file or products·Trained and mentored new auditors·Developed and maintained a positive working relationship with brokers, correspondents, closing agents and all internal departments·Demonstrated service excellence by providing high quality customer service to all internal and external customers·Reviewed loan files prior to funding to determine if there is material misrepresentation·Verified all documents submitted as part of the loan file in an effort to determine if any documents are fraudulent ·Reviewed appraisal data to ensure that they were not prepared with any fraudulent intent ·Documented findings and maintained monthly log of all audits performed and outcome of each ·Identified and informed supervisor of potential or newly identified risk trends or factors Show less
Associate Recruiter
Oct 2003 - Feb 2006Quality Control Auditor
Feb 2002 - Oct 2003

Staffing solutions enterprises
Apr 2006 - May 2007Human resource professionalHuman Resource Professional/Recruiter (1/2007 – 5/2007) Greater Cleveland Regional Transit Authority (Temporary Assignment) ·Screened resumes for both non-bargaining and non-bargaining positions·Coordinated and facilitated panel interviews when needed·Created offer letters·Completed verifications of employment·Offered and finger-printed new employees·Navigated and update information to Microsoft Access and Oracle system daily·Conducted pre-employment testing ·Audited employee files for required DOT documentsRecruitment Representative (4/2006 – 12/2006) University Hospitals of Cleveland (Temporary Assignment)·Conducted phone screens·Updated, maintained and statused candidate profiles in Oracle system·Scheduled interviews for candidates·Created offer letters and presented offers to candidates Show less

Greater cleveland rta
Jun 2007 - May 2011Occupational health specialist•Managed the GCRTA's Substance Abuse Program for safety / non-safety sensitive employees.•Managed the Employee Fitness-for-Duty medical examination process.•Managed Pre-Employment physical examinations.•Administered the Family and Medical Leave (FMLA) program.•Worked with the EAP vendor to provide employee awareness regarding various services.•Verified compliance of the substance abuse professional (SAP) with GCRTA's regulatory requirements for the Substance Abuse Program.•Interacted with Benefits personnel to assist with wellness programs based on GCRTA's most predominate health issues through healthcare vendors.•Interacted with Labor & Employee Relations regarding Healthcare Committee, grievances, and arbitrations.•Conducted verifications and investigations regarding FMLA.•Managed all aspects of FMLA leave administration, including employee notifications.•Established and maintained employee medical records.•Submitted yearly MIS Drug and Alcohol report to the FTA.•Member of the panel for Americans with Disabilities Act hearings. Show less

Northeast ohio regional sewer district
May 2011 - Feb 2019•Investigates and leads the resolution of open door concerns, such as working conditions, disciplinary actions, employee and applicant appeals and grievances, employee complaints, harassment allegations, terminations, discrimination, situations involving interpersonal conflict in the workplace, and ensuring adherence to the District’s policies, procedures and guidelines.•Provides guidance and recommendations for problem resolution to department representatives, or individual employees. Maintains and develops tracking tools and reports that identify employee relations trends and issues to be addressed. •Assists with the coordination and organization of labor relations activities, which may include grievance administration, discipline administration, contract administration and contract negotiations.•Interprets union contractual agreements, departmental policies and procedures to managers and employees.•Gathers all related historical and current data surrounding an issue. Analyzes data, prepares and submits responses to requests for information on contractual issues, employment related complaints, litigation, and unemployment compensation claims. Develops and maintains quarterly, bi- annual and annual labor relations reports. Drafts formal written responses. Researches and prepares background information for collective bargaining negotiations. Conducts research regarding the District and Union proposals, evaluates alternatives. Solicits input from department managers on which issues they would like addressed in the contract. May assist with EEO investigations.•Administers the Random Drug Testing program and follows up to handle results. Handles coordination of Fitness for Duty exams and Return to Work exams with our partner health care providers.•Manages employee leaves of absence, reduced/modified work schedules, and reasonable accommodations. Assists Departments in providing accommodations in accordance with the ADA and ADA Amendments Act. Show less •Works with Operation & Maintenance Staff and Managers to administer Leaves of Absences. •Works with Operation & Maintenance Staff, Managers and Human Resources to facilitate separation practices and processes.•Regularly consults with Operation & Maintenance employees, while linking employees to centralized HR areas.•Works with Human Resource staff and Operation & Maintenance staff to assist with applying the organization’s performance management process and practice. Ensures alignment of organizational objectives and strategic goals and initiatives. Assists Plant management staff with the development of goals and objectives. Serves as functional liaison for Operation & Maintenance, ensuring that employees adhere to annual performance management timelines comply with the overall process.•Works with Talent Acquisition & Employment to assist Operation & Maintenance’s hiring managers through identifying talent gaps, applying the organizational selection process procedure and philosophy, and achieving desirable results. •Facilitates key decisions concerning employees related to organizational roles (staffing, development plans, succession planning and diversity), in working with both the Director of Human Resources and the Director of Operation & Maintenance.•Provides coaching to management, with an emphasis on leadership behaviors and good business practices.•Team Lead on Wellness Vendor Selection and Request for Proposal.•Manages unemployment claims responses and appeals. Show less •Identified, developed and implemented employment and recruitment plans for assigned departments consistent with the District's overall recruitment strategy.•Assisted the Manager of Employment & Talent Acquisition in developing and refining written procedures for the employment and recruitment process.•Worked in close partnership with Directors, and other managers to ensure in-depth understanding of their staffing requirements, including identifying and documenting current and projected employment needs.•Developed recruitment plans to fulfill those needs on a timely basis.•Provided counsel to potential candidates with regard to their professional development needs.•Provided counsel to interview panel regarding ethical/legal interviewing techniques.•Maintained appropriate records/documentation to support the District's selection decisions.•Prepared job announcement information for job postings.•Utilizes external resources to identify and recruit qualified candidates.•Updated key human resource metrics, including time to fill and quality of candidate.•Maintained an average time to fill of 26 days for 90% of Union jobs.•Go to person for team building and managing team communication. Show less
Senior Employee & Labor Relations Business Partner
Jul 2016 - Feb 2019Employee & Labor Relations Business Partner
Apr 2014 - Jun 2016Talent Acquisition & Employment Specialist
May 2011 - Apr 2014
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The metrohealth system (cleveland, oh)
Feb 2019 - nowSenior human resources business partnerBuilds relationships with assigned department/function leaders, partnering with them to assess long and short-term HR needs and create solutions. Proactively consults with clients and recommends HR strategic solutions to improve critical business outcomes. Applies workforce planning knowledge, engagement strategies and succession management, coaching and development planning, to diagnose current and future HR-related needs and developing a strategy for resolution. Collaborates with HR Centers of Excellence teams and using insight of the business environment to improve talent business outcomes. Recommends and implementing HR strategies, objectives and value-added services that are aligned with the overall function and business strategy.Provides consultation and administration on issues related to interpretation of employment, employee relations, and performance management policies, systems, procedures, and documentation and succession planning processes; assisting with the development and implementation of internal protocols and procedures in accordance with existing employment law, regulations, policies, guidelines and systems.Assists in the deployment of new HR related systems and processes; providing training, problem solving, etc.Actively participates in department restructures, realignments and workforce planning initiatives. Advises, counsels, and guides managers and administrators on HR policies, procedures and best practices and compliance with federal and state employment laws and regulations. Handles day-to-day problem solving and policy clarification which includes contact with all levels of staff, union representatives, outside organizations and internal/external candidates. Incorporates principles of teamwork with all organizational levels in the resolution, completion and follow-up of various responsibilities. Show less
Licenses & Certifications

Shrm-cp
Shrm- View certificate

Professional in human resources (phr®)
Hr certification institute - hrciJun 2012
Volunteer Experience
Student Chaperone
Issued by Step Technical Enrichment Program
Associated with Kimberly Ray, MBA,PHR,SHRM-CP
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