Casey Eldredge

Experience

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  Enterprise Rent-A-Car

  Aug 2002 - Aug 2003

  Business Internship
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  Giorgio Ristorante

  Jul 2005 - Jun 2007

  Lead Bartender
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  The Bouquet

  Jan 2007 - Jan 2009

  Co-Manager/Bartender
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  LiveWell

  Mar 2012 - Oct 2012

  Marketing and Operations Assistant

  Assist the Operations Manager in ensuring a smooth flow of the daily operations of the company including:• Customer Service Support• Managing the CRM services and online orders• Working with B2B clients on contracts and payments• Assisting with proper shipping times with our fulfillment centers• Generating weekly sales and data reportsAssist the Marketing Manager with new implementation of new marketing opportunities including:• Social Media through Facebook, Twitter, LinkedIn• Running the advertisement campaign through Google TV ads• Email responders through iContact• Working with B2B clients with cross promotions, back linking and press releases Show less

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  CenturyLink

  Dec 2012 - Mar 2013

  Center Sales and Service Associate

  •Receive inbound calls from CenturyLink residential customers•Meet required sales objectives by selling CenturyLink products and services•Consult with customers to gather information and make recommendations for their communication and entertainment needs•Use various computer systems (20 or more)/screens simultaneously to process sales and service orders •Build and maintain strong customer rapport •Consult, multi-task, and problem solve with the customer

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  MWI Animal Health

  Mar 2013 - now

  Communicate• Announces new products to the sales force, coordinating any necessary product sample and literature distribution.• Provide copy for New Items section of the MWI Messenger.• Provide copy for www.mwivet.com.• Coordinate the creation of literature to support new product launches.New Products• Coordinate marketing activity surrounding new items.Print Material Assistance• Provides layout direction (identifies sections of the catalog; categorizes products into appropriate sections; determines product emphasis) for MWI catalogs and other print communications.Marketing Product/Image Database• Acquires accurate product information including features, benefits, images and more for product information database.• Organizes products within database in consistent, logical, and meaningful categories. Show less •Monitor orders throughout the day that error in the interchange and investigate the cause of the errors. •Process requests from Accounting, Outside and Inside sales staff and clinics to set up web access profiles.•Maintain, update and research product information including descriptions, availability, compliance issues, backorders, allocations, new products and close out items.•Work closely with the purchasing and marketing departments to provide a smooth purchasing experience for online customers.•Monitor daily changes to products to ensure accurate information for web display.•Provide excellent customer service via phone and email.•Provide detailed information on how the different features of the website work; being able to present this information in a comprehensive and clear manner to ensure both clinic and/or sales staff have a solid knowledge level.•Field inquiries pertaining to accounting issues, locating products, warehouse issues, OSR and ISR questions, freight and pharmacy and the many other facets of MWI as they pertain to Online Proxy. •Troubleshoot clinic issues and reaching a solution quickly to the satisfaction of the clinic and sales staff. Show less

  • Marketing Product Specialist III

    Jun 2022 - now

  • Marketing Product Coordinator

    Mar 2014 - Aug 2022

  • Home Delivery Coordinator

    Mar 2013 - Mar 2014