Andreea D.

Experience

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  Ipsos Interactive Services

  Apr 2007 - Jan 2012

  - managing relationships with European clients from the moment the client requests an offer to the point of implementation of the project;- building the formal price offers for clients;- negotiating prices with clients and costs with suppliers on a project basis; - providing client tutoring for all new services and products;- working on strategic projects -in charge with admin tasks (organizing procedures and documentations, allocating projects, back-up manager, etc) - scripting the questionnaire using ConfirmIT, following a standard design and without logical errors- running quality control tests, making sure the delivered product is in line with specifications- debug issues and find solutions to nonstandard requests

  • Quotation Executive

    Jan 2010 - Jan 2012

  • Confirmit Scriptwriter

    Apr 2007 - Jun 2010
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  GfK

  Jan 2012 - Jan 2014

  Client Service Executive

  - review international research proposals for all methodologies and work with operations groups to generate operational plans, bids and costs that reflect the work required to meet project objectives.- contact field services in appropriate global markets to obtain the most cost effective price and highest quality work for international studies.- centralize and manage all translation work to align with company quality standards and project budgets.- lead or participate in project kickoff meetings for all assigned studies to ensure all involved parties understand timelines, responsibilities and study specifications.- support research project teams by leveraging relationships with overseas suppliers to facilitate communications, trouble-shooting and issue resolution.- coordinate operational aspects of projects including translations, programming- closely monitor KPIs using data dashboards- track project milestones and deliverables.- ensure quality of the data collected Show less

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  Rakuten Insight

  Feb 2014 - Mar 2021

  Senior Project Manager

  - project planning and coordination of stakeholders from various departments and countries- coordinating online & offline data collection surveys in Asian countries, in the benefit of key European accounts (ad-hoc, focus groups, IDIs, bulletin boards, etc) - manage project execution to ensure adherence to budget, schedule, and scope. - create project documentation for all assigned projects- lead or take part in project kickoff meetings for the assigned studies to ensure all involved parties understand timelines, responsibilities and study specifications.- closely monitor KPIs using data dashboards- track project milestones and deliverables.- ensure quality of the data collected- negotiate with project stakeholders or suppliers to obtain resources or materials.- analyze and improve workflows for more efficiency- QA Manual Testing for new system development- Rakuten Innovation Award winner (naming competition for new system) Show less

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  UX Studio Romania

  Feb 2021 - now

  Web Analyst & CRO

  - manage Google Analytics projects from the moment the client requests an offer to the point of implementation, presenting the results and offering ongoing customer support- design and develop new tracking parameters for the individual features of the online products- auditing Google Analytics implementations for different websites, debugging and providing solutions to fix the identified issues- analyzing Google Analytics reports to find conversion opportunities- performing user experience audits to identify usability issues based on industry's best practices and heuristics- conducting usability testing projects - clearly and effectively communicate ideas and translate concepts into wireframes and prototypes that lead to intuitive user experiences. Show less