Joyce Tseng

Experience

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  Habitat for Humanity International

  Aug 2011 - Feb 2013

  ■ Project managed the largest print publication. ■ Responsible for designing conference materials, marketing collateral, annual reports and manuals for English and Spanish programs, print and electronic, from in-house design studio. ■ Met and exceeded deadlines with minimal supervision. Communicated closely with clients on vision and aesthetics. ■ Worked closely with print production team, and worked on post-production proofing. ■ Clients included Habitat departments working in national outreach, disaster response, neighborhood development, and a national conference. Show less ■ Assisted with the organizing of a nationwide partnership with professional builders to build, renovate and repair homes across the United States. Built relationships with Habitat affiliates across the country. Developed internal system to track participation, donations and financial commitments.■ Increased Habitat affiliate’s participation in the program by 40 percent. ■ Coordinated distribution of more than $500,000 in-kind donations from corporate donors using CRM database and Salesforce.■ Increased by 10 percent the database of house plans organized by climate zones while managing $10,000 budget.■ Executive-level administrative duties included assisting with preparation for five regional conferences, reorganizing department’s Outlook calendar and organized changes in the key components of an operations manual. Hired by Habitat for Humanity International’s Construction Technology department through AmeriCorps VISTA. Show less

  • Graphic Design Intern

    Aug 2012 - Feb 2013

  • Project Developer

    Aug 2011 - Aug 2012
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  CEB

  Sept 2013 - May 2015

  Designer

  ■ Design responsibilities include creation of print and digital (web/mobile) presentation materials, marketing collateral, data visualization. ■ Successfully designed and project managed two major projects within less than a year after joining the team. ■ Maintain a high degree of quality control through self-proofing, reviewing proofs, and adhering to brand standards. Strong understanding of print production and vendor processes.■ Meet directly with clients to understand their needs, traffic new projects, negotiate deadlines, collaborate on design concepts. Produce quality work in a fast-paced environment, meet or exceed client expectations for quality control, creativity, resource management and turnaround time. ■ Handle multiple long- and short-term projects, multitask across competing priorities, including priorities of team members. Show less

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  The Washington Post

  May 2015 - Jul 2016

  Digital Designer

  ■ Won two international design awards after in seat for less than one year: 2016 Platinum Winner in Infographics and 2015 Gold Winner in Web Graphics. ■ Design responsibilities include pre-sale and post-sale collateral focused on mobile and web design such as: mockups, ad units, custom-content/native advertising campaigns (infographic web pages, articles, microsites), presentation design, and event materials with print collateral as needed. ■ Manage multiple projects of varied timelines and handle quick turnarounds in a fast-paced environment. ■ Work closely with developers, editors, and account managers. Show less

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  CNN

  Jul 2016 - May 2019

  Senior Designer

  ■ Design lead and front-end developer for visual storytelling, editorial and app graphics, social media, and data visualization for web and mobile. Involved on daily and enterprise design in a fast-paced breaking news environment■ Influenced changes to Politics homepage layout, CMS elements, and advocate for Editorial design in Product work■ Pro-actively led art direction for CNN's 2016 Election, 2018 Election, 2020 Election planning and post-election digital deliverables. Involved in the emerging styles and direction of Politics brand. Created CNN Politics brand styleguide.■ Established image and assets library, resources, templates, documentation for the design team.■ Adobe CC, Sketch, Zeplin, HTML/CSS, Sass, Javascript, d3, GitHub, Bootstrap-based CMS. Contract to FTE via Aquent Show less

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  Marine Corps Community Services

  Nov 2019 - Feb 2022

  Lead IT Specialist

  ■ Reduced administrative expenditure and overhead from 6-hours per day to 30-minutes per day for the logistics and warehouse teams via spreadsheet automation.■ Implemented cybersecurity policies including password complexity, password expiry and inactive account policies. Tracked uploaded media and tracked users against multiple tables with SQL Server Agent.■ Accomplished CMS end-user online training videos and documentation, formerly carried out in-person and usually one-on-one at multiple facilities.■ Managed websites for multiple installations in Japan and South Korea ■ Worked directly with customers and stakeholders in web design and development, app design, CMS, reporting and analytics, end-user documentation and training■ SQL Server, T-SQL, Javascript, Bootstrap, HTML/CSS, XML, C#, .NET, Visual Studio, SharePoint Forms Designer, Excel VBA/Macros Show less