Jazzel To

Jazzel To

Travel Consultant

Followers of Jazzel To201 followers
location of Jazzel ToBasildon, England, United Kingdom

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  • Timeline

  • About me

    Customer Success Operations Executive

  • Education

    • University of Plymouth

      2010 - 2012
      Bachelor of Science (BS) Business Administration, Management and Operations
    • Hammersmith and West london College

      2005 - 2007
      Foundation degree Tourism and Travel Services Management
    • Dagenham Priory Comprehensive School

      2001 - 2004
      High School High School/Secondary Diplomas and Certificates
  • Experience

    • Skylord Travel Plc

      Apr 2008 - Oct 2013
      Travel Consultant

      Creating a reservation on a long haul and short haul flights using GDS system particularly Worldspan and Sabre.  Selling holiday packages (tailor made) Contributing ideas and strategy for our marketing department. Administrative duties: photocopying, filing, making invoice and responding on clients complaints Attending executive events or any other airline programme and presenting our company and products. Specialist for South East Asia.

    • IRemit Incorporated

      Nov 2012 - Aug 2013
      Sales Customer Associate/Teller

      My main role is to handle extensive cash on a daily basis. Operations duties: Encoding, Filing, Competitors market research, ensuring all tellers needs, photocopying, Mail and Post etc. Marketing duties: Attending events to promote our products and company Contacting clients regarding issues of their remittances/money and Dealing with customer complaints

    • Silverlock Medical Centre

      Oct 2014 - May 2022

      Oversee the GP practice on day to day basisCreating appointment book/ Diary ManagementPayrollSubmitting finances (CQRS, invoices, pension etc)Recruitment (Non-clinical)Assisting CQC First contact for complaint (patients, clinical and non-clinical)Advertising GP locum and creating log-ins Handling HR issues (non-clinical)Making sure the targets are metIG leadAdministration when needed (document handling, scanning, answering calls Recruitment non clinical Assisting for CQC visit Minute TakerBooking patients for doctor’s appointment using EMISStock Ordering and Stock ControlDocument HandlingAdministrative duties Show less

      • Assistant Manager

        Jun 2017 - May 2022
      • Practice Administrator

        Oct 2014 - Jun 2017
    • Egress Software Technologies

      May 2022 - now
      Customer Success Operations Executive
  • Licenses & Certifications

    • Salesforce Certified Associate

      Salesforce
      Sept 2023
    • Certified Customer Success Manager (CCSM) Level 1

      SuccessHACKER
      Dec 2022
      View certificate certificate
    • PRINCE2 Agile® Foundation & Practitioner

      PeopleCert
      Mar 2024
    • ChurnZero Foundation Certificate

      ChurnZero
  • Volunteer Experience

    • Member of Charity

      Issued by Philippine Friendship Charity
      Philippine Friendship CharityAssociated with Jazzel To