Experience

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  Intertec systems

  Oct 2002 - Nov 2007

  Senior software engineer

  Upgraded the ERP to newer version & with new features. Handled support. Involved in implementation also.Worked with Key Clients including: CTC-RAK, Core Constructions and Al Qudra || MAHY, Pacific systems, SGB, Tameer, Gulf Oil, City Pharmacy, and QualPro distribution. Achievements:• Rewrote and upgraded the home-grown Syros ERP; handled different business vertical requirements in the product; implemented nearly 80+ clients in Gulf countries.

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  Intertec softwares pvt ltd

  Dec 2007 - Apr 2014

  Service delivery manager

  Requirement analysis, coordinating different internal teams, resource planning, monitoring development, updating status, ensure prompt delivery.Worked with Key Clients including: BPMN based license and penalty application to Dubai RTA using Skelta framework and Dot net || Integrated with windows Mobile || MVC application to Rasalkaima tourism department for license creation and renewal management Achievements:• Managed the offshore development center while leading a technical team of 25 members• Maintained the ERP requirements and delivered be-spoke developments in dot net and BPMN tools عرض أقل

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  Levtech consulting services india pvt ltd

  May 2014 - Nov 2019

  Head of delivery

  Growth Path: Technical Manager | May ‘14 till July ‘15.During my tenure at Levtech Consulting, I have been responsible for Program Management, IT Service Delivery Management, Change Management, and People Management. I have been managing multiple projects with requests/threads from different locations within time and budget constraints. Over the years, I have been participating in the development of service delivery solutions presented to new and existing clients and involving in on-site and off-shore support, resource management, budgeting, and project delivery.My role spreads across promoting effective change to operationalize new ways of working by innovating processes and automating tasks in procedures for issuing a schedule of future changes to IT and business stakeholders.I am accountable for coordinating with a diverse group of clients, vendors, analysts and project managers for efficient delivery of programs and monitoring utilization and productivity of teams, organizing training, conducting performance evaluation and handling recruitment.Worked with Key Clienteles including:India: GST implementation for SIKA India || Retail implementation for Swiggy Bangalore || Power BI implementation for DTSS BangaloreUAE: CRM based Loyalty solution to Geant supermarket || CRM integration with the mobile app to Virgin Mobiles || BYOD solution for Perfetto, Dubai || Others: ICD, Emaratec, Aster, Life pharmacy and Aujan KSA عرض أقل

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  Lowe's india

  Nov 2019 - now

  Senior software engineering manager