Pangeran Adi N.

Experience

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  Datacomm Diangraha

  Jun 2019 - Apr 2022

  System Engineer

  • Perform server staging and installation.• Conduct onsite implementation and preventive maintenance (both remote and onsite).• Support system projects and service maintenance provided to Telco customers such as Telkom, Indosat, Telkomsel, and various government entities in Indonesia.• Conduct User Acceptance Testing (UAT) / Acceptance Test Procedure (ATP).• Perform Proof of Concept (PoC).• Provide Level 1 and Level 2 troubleshooting onsite or remotely.• Submit daily reports to the customer.• Remain on standby at the customer site as needed.• Develop Method of Procedure (MoP) documentation.• Act as backup for the Service Desk Engineer. Show less