Mohammed Thayyib VA

Experience

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  CVT Technology solutions

  Feb 2011 - Jan 2013

  Network & VOIP Engineer

  Responsibilities: Request management includes configuration of Cisco IP Phones, IP Communications, Jabber, BAT, Fax Extensions, CTI Route point, Media resources, Route pattern, Translation pattern, CSS, Partition, FAC Codes, Call Pickup Group, Hunt group, Intercom, Device pools, CCM group, Date/Time Group, Region, Location, SRST, Phone button and Soft key Template, user features like Speed dial and Call forwarding.  Troubleshooting user incidents and alerts triggered from Cisco Call Managers, Unity, and Voice Gateways, working with service providers when voice controllers go down. Experience in configuring and troubleshooting Cisco Switches 2950, 2960, 3750, 3550,Routers 28XX,18XX,38XX Work on Manual and auto generated incidents and escalates to escalation support engineers based on the procedures. Configurations of voicemail users and Call Handlers. Configuring IP Addresses and subnetting. Configuration and Troubleshooting of Routing Protocols OSPF,RIP Backup and Recovering the IOS, Running and Start-up configuration. Network Redesign for branches/Campus Locations. Settings of the networking devices (Cisco Router, switches) co-coordinating with the system/Network administrator during implementation VLAN Configuration and Changes. Good knowledge in configuring and troubleshooting ACL's and STP, inter VLAN routing, VTP عرض أقل

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  HCLTech

  Jan 2013 - Sept 2015

  Specialist

  Client:FORD MOTOR COMPANYResponsibilities: Implement and maintain client’s Cisco IP Telephony network. Managing and implementing the changes on the Voice network. Troubleshooting various calls failure issues and other issues with Cisco UC devices. Resolving the issues that have been escalated from Tier 1 engineers. To coordinate with vendors and Cisco TAC whenever there is a complex issue that required vendor escalation. Attend various meetings involving planning and management. Upgrading and backups of Cisco router configuration files Implementing and maintaining backup schedules Client notification, interaction and on-call troubleshooting Prepare monthly technical reports and other reports. عرض أقل

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  Regency Group Holding

  Feb 2016 - now

  Network Engineer VOIP WIRELESS DATA SECURITY

  Currently working with Regency Group Holding as Network Engineer responsible for implementation and post implementation management of Data, Voice, Security and Wireless Networks from various products like Cisco, Alcatel, Avaya, Aruba and Fortinet.