
Steven Hockley
Facilities Helpdesk Support

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About me
Account Manager | Inciper
Education

Bishopshalt School
2001 - 20058 GCSE's
Uxbridge College
2009 - 2011Electrician NVQ level 3 Electro technical technology
Experience

SITA
Jul 2006 - Apr 2013Facilities Helpdesk Support
Academic Animals - Animal Training for Film and Television
Jun 2011 - Apr 2013Trainee Animal TrainerTrainee animal trainer, teaching animals tricks and skills to appear in films, TV and advertisements.

Coopers Residential Ltd 1986
Apr 2013 - Jul 2020Overseeing the day to day of the Lettings team. Targeted to hit company weekly, monthly and annual KPI’s, generate new property instructions, grow revenue and help my team learn, improve and progress in the industry.
Lettings Director
Apr 2018 - Jul 2020Assistant Lettings Manager
Apr 2017 - Apr 2018Lettings Consultant
Apr 2013 - Apr 2017

Gibbs Gillespie
Oct 2020 - Feb 2022Overseeing the day to day of the Lettings team. Targeted to hit company weekly, monthly and annual KPI’s. Grow office portfolio to increase annual revenue. Help my negotiators learn and grow as individuals and agents.
Lettings Manager
Aug 2021 - Feb 2022Assistant Branch Manager
Oct 2020 - Aug 2021

Crayon
Feb 2022 - Oct 2022New Business Sales ExecutiveTasked with growing our customer portfolio, generating new logos and opportunities. Working closely with Microsoft, Rubrik, Adobe, and other tier 1 and 2 vendors.

Inciper
Oct 2022 - nowCollaborate with clients to understand strategic business objectives and ensure satisfaction for continued business growth.Manage client relationships to drive innovation through Microsoft D365 and Power Platform optimization. I play a crucial role in maintaining and growing client relationships and to understand their needs to ensure their satisfaction and continued business. I help my clients achieve their strategic business objectives and drive growth and innovation by optimising their Microsoft D365 and Power Platform investment.I also generate net new opportunities using a variety of Sales Development outreach practices. Converting MQLs to SQLs to drive new business opportunities and increase pipeline growth. Building prospecting campaigns and outreach sequences to drive lead generation.Chair of our Community Champions team.
Account Manager
Jan 2025 - nowAccount Manager & SDR
Jan 2024 - Jan 2025Sales Development Representative
Oct 2022 - Jan 2024
Licenses & Certifications

Microsoft Catalyst 'Accredited'
MicrosoftJun 2023
‘Consultive Client Engagement’ Sales Training
ParetoSept 2023
NFOPP Level 3 - Residential Lettings and Property Management
Association of Residential Letting Agents
Volunteer Experience
Fundraiser
Issued by NSPCC on Sept 2023
Associated with Steven HockleyFundraiser
Issued by Mind on Sept 2024
Associated with Steven HockleyFundraiser
Issued by Great Ormond Street Hospital Children's Charity on May 2022
Associated with Steven Hockley
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