Ashish Kumar

Experience

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  BIET Jhansi

  Apr 2014 - May 2016

  Training & Placement Cell Coordinator

  I handled following roles and responsibilities during my college time as mentioned under-1. Build and maintain relationships with employers.2. Organize company visits.3. Plan and manage campus recruitment drives.4. Coordinate pre-placement talks.5. Organize training sessions, workshops, and mock interviews.6. Prepare students for placements.7. Provide career counseling and guidance to students.8. Maintain placement records.9. Handle placement-related queries.10. Manage the placement portal. Show less

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  Indian Railways

  Jun 2016 - Jul 2016

  Summer Internship

  As a part of pre final year internship I worked in several key areas. This internship was related to Signaling and Telecommunication which focuses on signal processing, network management, and maintaining communication equipment.I worked on power distribution, traction systems, and maintaining overhead equipment (OHE). It covered wireless communication, GSM-R, and fiber optic communication systems. I learned Embedded Systems which involves designing and testing systems for signaling, safety, and communication equipment. Also I worked in Maintenance and Operations like in preventive maintenance, troubleshooting, and improving operational efficiency. This internship provided valuable industry experience and insight into the operations of one of railway networks. Show less

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  IndiaSI

  Jan 2019 - Jun 2019

  Market Research Executive

  Executive – Technical Market Research (Feb 2019 – May 2019)Bangalore, IndiaResponsibilities:➢ Conducted in-depth research on different technologies, identified solution provider companies➢ Located top-level executives within organizations using company websites and LinkedIn, extracting emails using tools like Name2Email.➢ Maintained database in company portal, organizing information on Microsoft, SAP, and Contact Centre solutions.➢ Collaborated on researching and analyzing information related to Microsoft, SAP, and Contact Centre technologies Show less

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  Paytm

  Nov 2019 - Aug 2020

  Operations Executive

  Operation Associate (Nov 2019 – August 2020)➢ Analyzed and documented business operations for the flights team, mapping out workflows➢ Documented transaction processing workflows in MS Visio using BPMN standards ➢ Produced detailed process maps depicting each phase of customer interaction, facilitating smoother operations➢ Collaborated with finance and accounting teams to streamline reconciliation workflows

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  RailTel Corporation of India Ltd

  May 2021 - Dec 2022

  Graduate Field Engineer

  Operation Associate (Nov 2019 – August 2020)Lucknow, IndiaResponsibilities:➢ Worked as a Primary Field Consultant for the ERP product of RailTel installed at all Govt public health centres and railway hospitals in Lucknow Division➢ Assist in development and delivery of training materials and workshops to Hospital staffs on product features and best practices➢ Analyzed end-to-end process of implementing and supporting the ERP product at government healthcare centers➢ Documented workflows for stakeholder management, ticket handling, incident resolution and customer success initiatives➢ Used Signavio's BPMN modeling features to create visual representations of business processes➢ Conduct regular inspections and diagnostics to identify potential issues and address them to prevent downtime Show less

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  Dynapt

  Mar 2023 - Jan 2024

  Product Manager - Process Consultant

  Process Consultant (May 2023 – Jan 2024)Responsibilities:➢ Collaborate with clients to understand their business processes➢ Analyzed end-to-end business process and created process maps in SAP Signavio➢ Work closely with clients to implement optimized processes, ensuring alignment with business goals and objectives➢ Created business process models, including process maps, swimlane diagrams in SAP Signavio➢ Ensured all business processes adhere to adhere to BPMN standardsProduct Manager (March 2023 – April 2023)Responsibilities:➢ Prioritize features and enhancements based on business value, user impact, and technical feasibility.➢ Work closely with engineering and design teams to define product specifications and guide development efforts.➢ Act as the primary point of contact for stakeholders, including internal teams, customers, and partners. Show less

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  Infosys BPM

  Jul 2024 - now

  Process Specialist