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Jody Rae

Jody Rae

Lifeguard

Followers of Jody Rae341 followers
location of Jody RaeEdinburgh, Scotland, United Kingdom

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  • Timeline

  • About me

    Projects and Systems Innovator for the Third Sector

  • Education

    • Harris Academy

      2001 - 2007

    • The University of Edinburgh

      2007 - 2011
      Master's degree English Language

      Dissertation Topic:The Interference Patterns of the Scottish Vowel Length Rule and Redundancy ReductionModules:Optimality Theory, Scots and Scottish English, Cognitive Grammar, Language Politics and Identity, Dialectology of the British Isles, Middle English, English Word Formation, Historical Phonology, Figurative Language, Modern English Phonology

  • Experience

    • Dundee Leisure

      Aug 2006 - Aug 2007
      Lifeguard

    • University of Edinburgh

      Aug 2007 - Feb 2011
      Lifeguard & Operational Assistant

    • Ecas

      May 2009 - Oct 2011
      Lifeguard and Swimming Instructor

    • Amazon.co.uk

      Oct 2011 - Feb 2013

      - Creating specialised “outside-the-box” resolutions for customers whose problems could not be solved using normal protocols. - Managing and coaching a team of 15 customer service agents to provide excellent Customer Service

      • Customer Service Associate (Escalations Team)

        Sept 2011 - Feb 2013

      • Team Lead

        Oct 2011 - Jan 2013

    • ACOSVO

      Jun 2014 - Jul 2022

      - Evaluating project & program input and output so as to optimise ACOSVO's work processes- Evaluating project & program outcomes to apply learning elsewhere within the organisation and sector. - Developing and delivering projects that strengthen the third sector, particularly by supporting its leaders and promoting cross-sectoral partnership working.

      • Knowledge and Improvements Manager

        Sept 2019 - Jul 2022

      • Projects Manager

        Jun 2014 - Sept 2019

    • Positive Realities

      Apr 2017 - Mar 2020
      Board Member & Secretary

    • Scottish Youth Parliament

      Sept 2022 - Jan 2024
      Business Support Assistant

      - Providing admin support for all departments and committees within the Parliament, including the board.- Managing travel, accommodation, communications and event for MSYPs- Redesigning and Upgrading the existing Policy Log so that data and trend analysis can be conducted on the Parliment's policies

    • Water Witness International

      Jun 2024 - now
      Business Support Officer

      - Preparation, management and follow up of internal and external meetings; including agendas, minutes, tracking correspondence, preparing materials and documentation, and tracking and chasing actions as required.- Providing tech support, and managing the ICT helpdesk for the organisation- Maintenance of working facilities to ensure Health and Safety compliance- Organising international travel and accommodation for staff and partners.- Human resource management- Improve and maintain office systems and facilities management. Show less

  • Licenses & Certifications

    • The Informed Trustee

      STEP – Advising Families Across Generations
      Jan 2019
      View certificate certificate

    • An Introduction to Interactive Programming in Python

      Coursera
      Jun 2013
      View certificate certificate

    • National Pool Lifeguard Qualification

      Royal Life Saving Society UK - RLSS UK
      Jul 2007

    • Lifesaving: Broze Medallion, Award of Merit, Bronze Cross, Silver Cross & Distinction

      Royal Life Saving Society UK - RLSS UK
      Jul 2008

    • Emergency Response Activity Supervisor

      Royal Life Saving Society UK - RLSS UK
      Jul 2011

    • Survive and Save - Trainer/Assessor

      Royal Life Saving Society UK - RLSS UK
      Jul 2014

    • Life Support 1, 2 & 3

      Royal Life Saving Society UK - RLSS UK
      Jul 2014