
Ahmed Ben M'rad
Sales Assistant

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About me
Product Owner PSPO ® PSM ® ISTQB ®
Education

Institut des Hautes Etudes de Tunis-IHET
2011 - 2012Master professionnel Ingénierie Financière
École Supérieure des Sciences Economiques et Commerciales de Tunis
2006 - 2010Licence Finance
Experience

Regalis International
May 2013 - Oct 2013Sales Assistant•Complete processing of clients' orders. •Monitoring, analysis, and document management of all sales files: managing the filing and archiving process.

Groupe Magasin Général / Auchan
May 2014 - Dec 2014Management Controller•Budget reporting- Assist in the reporting and monitoring of budgets, assist in the budgeting process and variance analysis and offer corrective measures. •Monitor the profitability of the business units (Cost allocation, variance analysis, and corrective measures).•Weekly analysis of performance indicators of the business units to detect budgetary and operational discrepancies. •Prepare and conduct the performance meetings. •Take part in developing, setting up, and guaranteeing the reliability of financial dashboards. •Coordinate with other departments to analyze and limit operational issues Show less

Tunisie Leasing & Factoring
Jan 2015 - Jul 2021• Ensure contract development and risk control in accordance with the strategicdirections of the general management.• Manage members' accounts and respond to their needs.• Attend meetings of committees reporting to the General Management.• Monthly reporting on portfolio activity.• Suggest improvements, requests, and developments, and report any malfunctionsfound in the operating software: IMX. • Development of the company client's portfolio and finding new prospects.• Analysis of financial health, economic performance, and perform risk diagnosis (review of financial statements, bank statements, etc.)• Review of legal documents of incorporation and governance.• Follow-up and implementation of contracts.• Updating statistics and follow-up on sales and contract activities.
Account Manager, Factoring
Oct 2019 - Jul 2021Sales Representative, Factoring
Jan 2015 - Sept 2019

Codix
Aug 2021 - Mar 2023Business Analyst•Participate in workshops to identify client needs. •Analyze the client's functional requirements. •Write functional and technical specifications. •Write functional test cases. •Be the interface between the customers and the technical teams. •Analyze and follow up on functional evolution needs. •Analysis, follow-up, and resolution of bugs in collaboration with the developers.•Participation in the testing phase of the software. •Supervise and guide the newcomers. •Follow-up on the implementation and maintenance phases. •On-site assistance for clients. Follow-up on the delivery of the software. Show less

Sofrecom
Apr 2023 - nowProduct Owner•Prepare and present project plans, covering timelines, costs, and ROI, to the governance board to obtain approval for project initiation.•Oversee project excution to guarantee on-time delivery, staying within scope and bugdet. •Define and prioritise the product backlog items based on input from stakeholders and organizational objectives. •Write detailed user stories and acceptance criteria to guide the development team in building features that aligned with business objectives. •Lead sprint planning sessions, ensuring the development team has a clear understanding of the sprint goals and backlog items. •Monitor the progress of the development team, addressing any impediments or blockers that arise during the sprint. •Present product demos and provide support to client as needed. •Participate in UAT, providing feedback and ensuring that the final product meets user expectations and is free of defects. •Manage the release of new product features.•Ensure comprehensive product documentation is created and maintained, and provide training and support to users and stakeholders as needed. Show less
Licenses & Certifications

Professional Scrum Master I
Scrum.orgFeb 2023
Prise de parole en public
Dale Carnegie
Professional Scrum Product Owner I
Scrum.orgMar 2023
Communication et Leadership
Dale Carnegie
ISTQB® Certified Tester Foundation Level
ISTQB® - International Software Testing Qualifications BoardMay 2021
Languages
- arArabe
- frFrançais
- anAnglais
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