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Sumit Mitra

Sumit Mitra

Subject Matter Expert - Training

Followers of Sumit Mitra2000 followers
location of Sumit MitraAhmedabad, Gujarat, India

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  • Timeline

  • About me

    Training Professional @ Tech Mahindra Limited

  • Education

    • Seventh Day Adventist Higher Secondary School

      -
      ICSE & ISC Accounting 1st

    • Sikkim Manipal

      2011 - 2013
      Master of Business Administration (MBA) Human Resources Management and Services

    • Gujarat University

      2004 - 2007
      Bachelor of Commerce (B.Com.) Accounting and Statistics 1st

  • Experience

    • Vodafone India Services Pvt. Ltd.

      Jun 2007 - Nov 2010
      Subject Matter Expert - Training

      Expertise in Customer Delivery Training along with Functional aspects.Handling of On The Job Training for Vodafone Gujarat client.

    • Azure Knowledge Corporation

      Nov 2010 - Jun 2011
      Softskills & Process Trainer

      Expertise in Behavioral, Soft skills & Process trainings.End to End approach (TNA/TNI - Content Development - Execution - Efficacy mapping)Client - Reliance GSM/CDMA Telecom Process

    • Tech Mahindra

      Jul 2011 - now
      Corporate Trainer

      Expertise in Behavioral, Soft skills & Process trainings.End to End approach (TNA/TNI - Content Development - Execution - Efficacy mapping)Client - Bharti Airtel & Vodafone Gujarat

  • Licenses & Certifications

    • Customer First - The Soft Skills Workshop

      Vodafone Essar Limited
      Jan 2013

  • Honors & Awards

    • Awarded to Sumit Mitra
      Star Trainer Tech Mahindra Limited Jan 2013 4 times awarded as Valuable Team Player for Best Trainer 2 times awarded with Cookie award for Exceptional Training Execution8 times awarded for excellence in Customer Service Delivery