Jos Van Der Linden

Experience

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  ING Nederland

  Jan 1996 - Jan 1998

  Facility Manager jr.

  Planning and overseeing removals for all departments or teams within 18 sites and facilities of ING Bank Amsterdam.

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  Ruysdael

  Jan 1998 - Dec 1998

  Technical specialist

  Internship and outsourced contract as Microsoft Technical Specialist at the Dutch Revenue Service.

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  Mitopics

  Jan 1999 - Dec 1999

  Consultant

  IT consultancy and implementing ITIL support processes.Outsourced as Data specialist (Business Objects reporting with SQL-Server database).

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  Prodware

  Jan 2000 - Jan 2006

  Project Manager

  IT Project Manager and Microsoft Dynamics (Navision) Senior Technical Consultant, reporting to CTO.100+ technical deployments in The Netherlands, Belgium, and Germany (SME’s and multinationals) within finance, transport, warehousing, and pharmaceutical markets. And team leader responsible for installation and worldwide shipment of IBM cash registers.

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  Acto Informatisering

  Feb 2006 - Mar 2008

  IT Manager

  Manager IT Department and IT Project Manager, reporting to CTO. Operational line management of 10 staff members, inside Sales specialists and IT Engineers. Technical pre-sales consultant and PRINCE2 Project Manager managing technical project implementations.

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  Lionbridge

  Jul 2008 - Oct 2016

  Manager Corporate Applications Support

  Corporate Application Support Manager and Lean Sigma Project Manager, reporting to senior executive management. Managing 24x7 global customer and internal support, responsible for 20 application support teams based in the areas of localization and corporate enterprise software. Received accreditation as Lean Six Sigma Black Belt Project Manager and implemented continuous process improvements resulting in yearly cost savings of support services.

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  Element Fleet Technology Limited

  Nov 2016 - Apr 2018

  Service Delivery Manager and Product Owner

  Operational management of enterprise application management services and scale up the organization of this software development company, reporting to CTO. Agile Scrum Product Owner for in-house developed fleet management platform. And managing a multimillion-dollar contract for enterprise application management services for customer locations in the US, Canada and Mexico (including main frames, enterprise software and in-house developed fleet management software).

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  Infocare Healthcare

  May 2018 - Feb 2022

  Program Manager

  Executive manager responsible for operational management of 40 staff members, R&D, and product development of in-house developed healthcare software (Web, iOS, and Android). Reporting to CEO/Founder with an objective to take care of operational management and provide the CEO with time to focus on US market entrance. Implemented OKRs, ISO9001 and ISO27001 programs and software compliance with GDPR and HIPAA.

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  ETU

  Mar 2022 - now

  Operations Program Manager & Data Protection Manager

  Executive team member specialized in operations management and managing compliance, reporting to CEO and COO. Objectives to scale up the organization to deliver the business strategy and meet ARR driven growth targets while optimizing or reducing cost, mitigating operational risk and achieving compliance (ISO9001/27001/27701, GDPR and US legislation). Responsible for operational management HR team, managing process improvements and audits.