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Simone Hoefferer

Simone Hoefferer

After-Sales Performance Management Intern

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location of Simone HoeffererVienna, Vienna, Austria

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  • Timeline

  • About me

    Department Manager Cross Coordination at Rail Cargo Group

  • Education

    • University of Applied Sciences - FH Joanneum Graz

      2008 - 2011
      Bachelor's degree International Management

      Activities and Societies: Tennis coaching and competition Specialization: Marketing and Project ManagementCourses: B2B/B2C Marketing, International Market Entry Strategies, Project Management, International Trade Relations, etc.

    • Grenoble Ecole de Management - Grenoble Graduate School of Business

      2013 - 2015
      Master of International Business Degree with distinction

      Activities and Societies: Apprentice Information Manager - Dieter Schmidt Library The Master of International Business (MIB) program has a special focus on international aspects of business and management to meet the changing needs of today's global companies.Dissertation: "Companies from Emerging Markets going Global – A Study of EMCs and their Strategies to be Successful in Developed Markets."Courses: Strategic Management, Global Trade Relations and Global Business Operations, International Marketing, Project Management, Managing Technology and Innovation… Show more The Master of International Business (MIB) program has a special focus on international aspects of business and management to meet the changing needs of today's global companies.Dissertation: "Companies from Emerging Markets going Global – A Study of EMCs and their Strategies to be Successful in Developed Markets."Courses: Strategic Management, Global Trade Relations and Global Business Operations, International Marketing, Project Management, Managing Technology and Innovation, etc. Show less

    • Singapore Management University

      2010 - 2010
      International Management

      Study Exchange at Lee Kong Chian School of BusinessSpecialization: Strategy and Management Communication

  • Experience

    • Daimler AG

      Mar 2010 - Jul 2010
      After-Sales Performance Management Intern

      Internship in the After-Sales Warranty and Goodwill Department of Mercedes-Benz Passenger Cars- Project management to automatically generate market reports for the European subsidiaries- Support on various projects for warranty processing within Europe- Preparation of market reports, KPI reports and risk analyses

    • Lyoness International

      Sept 2011 - Feb 2013
      Market Research Analyst

      Business development to expand company activities in the MENA region. - Market research for the purpose of strategic planning and new business development.- Preparation of market potential analyses.- Coordination with general management and legal department for market expertise.- Analysis and optimization of company internal processes.

    • Emirates Environmental Technology Co. LLC

      Jun 2013 - Aug 2013
      Business Analyst

      Development of a detailed market evaluation and optimizing the marketing mix of the product portfolio.-Establishment and maintenance of a customer database. - Conduct of market survey on customer satisfaction.- Development of working instructions for possible approaches to improve marketing and the derivation of necessary implementation steps.

    • Mercedes-Benz Cars Middle East

      Jun 2014 - Dec 2014
      Marketing & Strategy Trainee

      Project management of selected marketing activities in the After-Sales Department of Daimler Middle East & Levant (Passenger Cars & Commercial Vehicles). - Coordination of regional marketing plans and implementation of launches and campaigns.- Conceptualization and realization of a photo-shooting for Mercedes-Benz Trucks. - Implementation of the regional Commercial Vehicles After-Sales website.

    • Mercedes-Benz Cars Middle East

      Feb 2015 - Apr 2018

      Responsible for Marketing and Communication at Mercedes-Benz Passenger Cars - After-Sales in the Middle East & Levant region. - Strategic development of regional marketing & communication plan for Service & Parts products.- Planning and implementation of regional brand campaigns and drive communication strategy. - Steering and support of regional distributors in developing of their local marketing initiatives.- Responsible for tracking and monitoring of assigned marketing budget and alignment with HQ. - Planning and organization of regional conferences. Show less

      • Marketing Communication Senior Executive

        Aug 2016 - Apr 2018

      • Service & Parts Products and Marketing Executive

        Feb 2015 - Jul 2016

    • Rail Cargo Group

      Nov 2018 - now

      • Department Manager Cross Coordination

        Mar 2024 - now

      • Project Manager - International Finance

        Oct 2022 - Feb 2024

      • IT Project Manager

        Nov 2018 - Sept 2022

  • Licenses & Certifications

    • State Exam for Language Skills Spanish DELE B2

      Instituto Cervantes
      Oct 2018

    • IPMA Certifications - Level C

      Pma - Projekt Management Austria
      Nov 2020