
Julien Denoyer
Front Desk Receptionist

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About me
Manager HCP Compliance at Intuitive Surgical
Education

Université du Havre
2002 - 2004Licence Anglais English and History
Leeds Beckett University
2004 - 2005Politics and English
University of Leeds
2005 - 2006PGCE French and EnglishMaster Equivalent in Education
Experience

Quebecs Hotels
Dec 2004 - Feb 2007Front Desk ReceptionistFrom 2004 to 2007, while pursuing my studies and during my early employment in the UK, I worked as a receptionist at a 5-star boutique hotel in Leeds. In this role, I provided exceptional guest service, managing check-ins, check-outs, and reservations while ensuring a seamless guest experience. I also supported various departments during peak times, including assisting with breakfast service, room service, and coordinating the overall organization of daily duties. This experience honed my multitasking, communication, and problem-solving skills within a luxury hospitality environment. Show less

Wakefield MDC
Sept 2005 - Jul 2006Trainee French High School Teacher - UK
PeopleCo
Sept 2006 - Apr 2007Trainee Recrutment Consultant - UK
IBM Global Services
Mar 2007 - Mar 2008Accountant IBM FRANCECash Administrator for France - Reception and conciliations of customer payments for IBM France

Kraft Foods
Mar 2008 - Feb 2011AccountantCustomer service and problem solving; Analysis of supplier accounts; Invoice posting; Payment proposals: creation and control before confirmation of final payments; Closing activities comprising preparation of monthly reports. Monthly KPI Reports (blocked invoices, unblocked invoices, posted invoices with/without PO, blocked invoices of over 30/60/90 days, telephone calls, emails)

Beam Suntory
Jan 2011 - Jun 2014Key Responsibilities- Management of the Account Payable and Intercompany reconciliation areas- Management of the T&E process including tool definition until employee training and aging follow up; Corporate Card Administration; T&E reimbursement and Car fleet administration- Develop a service led organisation to provide the best administrative services to the business- Establish and comply Service level Agreements with GBS customers- Ensure accuracy on vendor balances, payments and other AP and Intercompany balance sheet accounts- Ensure transaction and processes follow proper controls and evidences are maintained to ensure a control work environment- Improve Accounts Payable and T&E processes to ensure reliability and cost effectiveness- Improve reporting systems for the Account Payable and T&E processes- Set up and maintenance of activity & effeciency measures for the area (KPI's) Scorecard delivery & Executive review (3 blockers)- Team Management and talent development: 5 direct reports Show less * Concur, SAP, Readsoft Solution and AP processes implementation and training (on-site) at Beam Global Australia and New Zealand (May 2012), Singapore (July 2013) and India (Nov 2013).* Focal point and Key Concur Solutions User/Administrator for Europe & APSA (T&E)* Standard AP tasks: invoice posting, issue management, vendor payments, vendor account reconciliation* Intercompany reconciliation / reporting - Netting* KPI monthly reports (AP postings, T&E, Intercompany, GRNI, T&E, DPO etc...)* Training new Concur users on a regular basis in person or over web-conference in Europe & APSA - includes creating Concur training documentation aligned with company T&E policy and processes, for T&E users and Accounting purposes. Show less
EMEA Accounts Payable, Intercompany and T&E Supervisor
Jan 2014 - Jun 2014AP, Intercompany, Key User, Projects, Concur (T&E) EMEA & APAC
Jan 2011 - Jan 2014

Intuitive
Jun 2014 - Jan 2025Healthcare Compliance Program manager and business partner to Intuitive employees in Europe Direct & WW Distribution Markets, ensuring that business practices and activities comply with anti-corruption and transparency legal regulations, and Industry codes of conduct.- Management and implementation of healthcare compliance program- Create, roll-out and monitor compliance with internal policies and procedures related to healthcare compliance,- Propose plans and processes for continuous improvement and implement corrective and preventive actions where needed,- Organize HCP Compliance training, roll-out of communication plans and prepare guidance documents and publications to help Intuitive staff be aware of compliance requirements in their day-to-day jobs,- Keep abreast of risk management / compliance developments,- HCPs consultants: ensure appropriate documentation is in place and aligned with external and internal requirements- Internal and external events: ensure appropriate documentation is in place and that events are compliant prior to engagement Show less Compliance Analysto Ensure the continuous development and implementation of Intuitive Surgical’s EMEIA Compliance Program, including strategy, policies and procedures - Intuitive Surgical is a member of MedTech Europe, Snitem, ABHI, BVMed and FASMED.o Ensure strong collaboration and guidance while proposing solutions to Intuitive Surgical’s global and local functional areas and employees on compliance matters.o Regularly monitor the Compliance Program to ensure its effectiveness in the prevention, detection, and correction of potential or actual activities that may violate the laws, our Code of Conduct, or policies and procedures.o Thoroughly and promptly investigate or oversee the investigation of all Compliance allegations of wrongdoing; take prompt and decisive actions to stop any wrongdoings; conduct a root cause analysis to determine the source of the problem.o Develop, coordinate and provide a multifaceted training program that focuses on the elements of an effective Compliance Program and seeks to ensure that all relevant employees and management are knowledgeable of, and comply with pertinent EMEIA standards as well as company policies and/or procedures.o Develop and implement robust testing and monitoring program to ensure effectiveness. Oversee the Company’s EMEIA reporting requirements, ensuring comprehensive data collection and timely filings to the government or associations, as required by law or affiliation. Travel and Expense AnalystResponsible for the oversight of all Travel and Expense (T&E) processes, including the oversight of corporate card programs, company car fleet and regional TMC - refer to previous position for more information. Show less Roles & Responsibilities:o Responsible to implement and control strict application of the T&E policy across Europe.o Ensure the availability, integrity, security, regular processing, compliance, relevant reporting, internal controls and continuous improvement of the Expense reimbursement processing function in Europe. This includes the expense reimbursement software system, Concur, along with the associated customer service,training and communicationo Coordinate customer service, communication to employees and management andimplements training initiativeso Monitor and analyse T&E expenseso Responsible for overall administration of corporate credit card programo Verify, process and prepare the reports and accounting uploadso Manage the Company Cars Fleeto Manages relationship with external European vendors (Travel Agency, Corporate Credit Card provider, AirPlus, Car Leasing companies).o Act as Financial Analyst in developing or maintaining tools and processes for analysisand reporting of the international activity (P&L)o Support accounting closeo Support compliance (French Sunshine, MedTech Europe etc...) and internal auditsKey Accomplishments:o New Travel agency on-boarded with improved processes and technologyo Concur Travel implementationo Changed Corporate Credit Card provider for 200+ employees in 17 countries - reducing costs for the company and providing greater coverage and acceptance for employees (92% of expenses via CC Vs. 34% previously) - this in turn made the expense submission process via Concur less manual (less cash expenses) for employees and faster for o EMEIA Car Policy updateso EMEIA T&E Policy updateso Created Travel and Expense practical guide for employees Show less
Manager Healthcare Compliance
Apr 2022 - Jan 2025Associate Manager Healthcare Compliance
Aug 2018 - Apr 2022T&E and Healthcare Compliance Analyst
Jan 2016 - Aug 2018EMEA Travel & Expense Analyst, French Sunshine Act Lead - Finance
Jun 2014 - Dec 2015
Licenses & Certifications
- View certificate

Healthcare Compliance Implementation Leadership Programme – Part II
INSEAD Executive EducationNov 2018 - View certificate

European Certificate in Healthcare Compliance, Ethics and Regulation
Sciences Po Executive EducationNov 2017
Languages
- enEnglish
- frFrench
- spSpanish
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