Heather O'Neil

Experience

• 

  HP

  Jun 1990 - Jul 1997

  Strategic product manager for innovative enterprise-wide EMR and clinical systems integration services. Led international marketing programs for EMR customers including clinical quality improvement fellowship and user group. Managed product introductions, created and delivered sales tools and training, strategic sales support.

  • Senior Product Manager

    Jan 1995 - Jul 1997

  • Business Development and Marketing Program Manager

    Jun 1990 - Jan 1995
• 

  O'Neil Marketing

  Sept 2002 - Jul 2013

  Founder

  Market assessment and strategic analysis for healthcare technology clients including Philips Healthcare, Boston Scientific, Sentillion, CapsuleTech, Covidien.

• 

  Blue Cross Blue Shield of Massachusetts

  Aug 2013 - Sept 2015

  Telehealth Program Manager

  Led telemedicine pilot program to expand access, enhance chronic condition management, facilitate care redesign and integrate behavioral health into primary care. Led cross-functional team to develop telehealth strategy and payment policy. Advised business diversification group on telehealth opportunities.

• 

  IHI

  Oct 2015 - Feb 2016

  Market Intelligence and Product Lead

  Change agent responsible for aligning services with market needs in rapidly changing healthcare environment. Focused on ACOs and transition to value-based care.

• 

  Philips

  Feb 2016 - Sept 2017

  Solution Leader | Philips Connected Sensing

  Led team to create innovative digital health solution with clinical co-development partners to improve post-acute care for patients, clinicians, skilled nursing facilities, and healthcare systems. Developed strategic roadmap to help customers solve population health challenges using wearable biosensors, software & analytics for post-acute care, home health and chronic condition management.

• 

  Glytec

  Apr 2018 - Jun 2020

  Director of Outpatient Product Management

  Developed and managed strategy, design and creation of digital therapeutics solutions to improve the lives of people with diabetes and those who manage their care. Mentored cross-functional team to adopt design-thinking principles in agile development culture.

• 

  Hospitality Homes

  May 2022 - now

  Family Services Coordinator

  We help people find a place to call home when they come to Boston for medical care.