David Tembo

Experience

• 

  Dstv

  Jan 2000 - Dec 2010

  Satelite technician

  Duties & responsibilities.Quote clients, design solutions to ensure that the above can be installed into clients home, install aboveproduct and services, create invoice, present customer with invoice, take payment and ensure payment isreceived. sales and retail department

• 

  Pex hydraulics zambia

  Dec 2012 - Oct 2013

  Quality controller

  Duties & responsibilities.Assisting customers by phone and in person at our facilityHelping customers get the parts they need on timeInteracting extensively with customers to clarify their needs, research, and recommend partsMeeting or exceeding monthly sales goals while increasing customer satisfaction and customer baseProviding quotesTaking ordersProviding post order servicePhysically measuring specs on a wide variety of hydraulics part

• 

  Ec mining

  Aug 2013 - now

  Duties & responsibilities.Production planning, ensuring repairs are completed within the quoted timescaleResponsible for continuous improvement to include investigation and consequent completion of reports onfailure Report and warranty claims.Provide technical support to customers and site service engineers.Constant update and audit of Workshop Protocols to ensure accuracy and currency.Ensuring Health & Safety instructions for WorkshopEnsuring that all pump that have been repaired are tested extensively and accompanied all the necessarydocument.provider technical support to customer 24hrs serviceTune and troubleshoot equipment for proper operationAble to determine spares ,tools and equipment required to perform scope of job.determine spare to stock up at the warehouse depending on pump population and regional customer base Show less Duties & responsibilities.Production planning, ensuring repairs are completed within the quoted timescaleResponsible for continuous improvement to include investigation and consequent completion of reports onfailure Report and warranty claims.Provide technical support to customers and site service engineers.Constant update and audit of Workshop Protocols to ensure accuracy and currency.Ensuring Health & Safety instructions for WorkshopEnsuring that all pump that have been repaired are tested extensively and accompanied all the necessarydocument.provider technical support to customer 24hrs serviceTune and troubleshoot equipment for proper operationAble to determine spares ,tools and equipment required to perform scope of job.determine spare to stock up at the warehouse depending on pump population and regional customer base Show less

  • workshop forman

    Aug 2013 - now

  • workshop foreman

    Aug 2013 - now

  • Senior Technician

    Aug 2013 - Jan 2017
• 

  Heritage mining services

  Jan 2017 - now

  Workshop Manager
• 

  Rex support zambia

  Oct 2018 - now

  Workshop Manager
• 

  Redpath rigresources

  Oct 2019 - now

  Workshop foreman pumps division