Cecylia Carroll

Orion, Illinois, United States

+91 xxxx xxxxx

[email protected]

20 followers

Timeline
Mar 2005 - Jul 2008
Inbound Customer Service Representative
Medco
Jul 2008 - Sept 2012
Technical Support Specialist
AT&T
United States
Jul 2010 - Jun 2012
Certified Nursing Assistant
HCR ManorCare
Dec 2013 - Oct 2014
Inbound Customer Service Representative
Sedona Staffing Services
Feb 2016 - Aug 2019
Certified Nursing Assistant
HCR ManorCare
Current Company
Jan 2023 - now
Infrastructure Services Analysis III
DXC Technology
Jul 2023 - Sept 2024
Certified Nursing Assistant
HCR ManorCare
About me
Graduate with AA from University of Phoenix. Focusing on Information Technology/Cyber Security. Certificate for Information Assurance and Security.
Education
- University of phoenix
  2019 - 2021
  Associate of arts - aa information technology/cyber security 3.76 gpa
- Black hawk college
  2005 - 2007
  General studies
- Orion high school
  -
  High school diploma general studies
Experience
- Medco
  Mar 2005 - Jul 2008
  Inbound customer service representative
  Technical support escalations and resolutions representative for member and pharmacy services.
- At&t
  Jul 2008 - Sept 2012
  - Technical Support Specialist
    Feb 2008 - Sept 2012
  - Inbound Customer Service Representative
    Jul 2008 - Aug 2010
- Hcr manorcare
  Jul 2010 - Jun 2012
  Certified nursing assistant
- Sedona staffing services
  Dec 2013 - Oct 2014
  Inbound customer service representative
- Hcr manorcare
  Feb 2016 - Aug 2019
  Certified nursing assistant
- Dxc technology
  Jan 2023 - now
  Infrastructure services analysis iii
- Hcr manorcare
  Jul 2023 - Sept 2024
  Certified nursing assistant
Licenses & Certifications
- Certified information systems security professional (cissp)
  University of phoenix
  Feb 2021
- Certified nursing assistant
  Illinois department of public health (idph)
  Mar 2001