Roland Kanichuk

Experience

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  Patrick Rhodes & Associates, PLLC

  Jan 2006 - Jan 2008

  Administrative Assistant

  Was hired to provide relief for the upcoming tax season and ended up hired full time for 2 years as an administrative assistant. Learned how to be a productive individual making no mistakes in a fast paced environment. Led the efforts to digitize company client documentation. Designed and developed a new website.

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  EVeek, LLC

  Aug 2007 - Apr 2012

  Co-Founder & Head of Product

  Product Owner and Co-Founder of a successful and independently owned mobile app design & development firm established as the world premier BlackBerry Themes brand and iPhone app studio. Managed many aspects of the business from customer acquisition through customer-oriented delivery of high quality premium products and web community engagement. Responsible for a team of 8 including designers, marketers, contractors and developers. - Created, managed and/or marketed 110+ BlackBerry & iPhone Apps- Generated over 2.75 million product downloads through app stores- Cultivated a BlackBerry content sharing community with over 510,000 registered members - Generated over $360,000 in annual revenues through app stores & communities- Created and implemented an annual development plan and strategy- Designed and managed development of company websites and storefront- Engaged Verizon executives and partnered for an east coast retail marketing campaign- Office Olympics and table tennis champion Show less

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  Excellent Cultures

  Aug 2011 - Mar 2012

  Online Business Development

  Designer & project manager for web projects & supervised the quality of productions. Developed and implemented strategies for company's website, social media presence and consulting products and services. Developed my calling to transform large company cultures through mentorship and breakthrough thinking.- Graduate of the Breakthrough Thinking program and the IHE Human Effectiveness course.

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  YMCA of Tacoma Pierce County

  Jul 2012 - Jan 2013

  IT Project Manager

  Championed the organization's highest profile technology initiative to improve user experience and integrate Daxko's membership management system into the web experience by developing APIs. Managed 2 development teams, reviewed proposals and bids, documented requirements, planned project scope into 3 phases, facilitated all meetings and online communication through Basecamp and video conferencing, created wireframes and established relationships to solicit expert opinion from other development companies in a project no other YMCA has ever undertaken before. Show less

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  Bongarde

  Mar 2013 - Mar 2016

  Product Manager

  Owned the company’s internet, cloud-based SaaS safety management, training, and compliance platform, SafetySmart, which generated $3 million in annual revenue with over 4,500 B2B subscribers. I conducted over 240 user tests and customer interviews to define opportunities and validate solutions with high-fidelity prototypes.- Developed an innovative search experience on top of the enterprise Apache Solr platform and increased customer satisfaction ratings from NPS 24 to NPS 80 by using new technologies to understand usage patterns & implementing a high-fidelity prototyping process before development began.- Conducted 52 user tests & over 100 interviews to clarify user stories while iterating upon high-fidelity prototypes that were then used directly by the development team for dozens of regular feature updates & key projects over the course of a year.- Enhanced existing development processes by applying Agile, Scrum & User-Centered Design principles to more than double a remote development team’s velocity for key projects & increase support ticket resolution rates from 30 days to 5-7 days.- Executed complex system integrations with high-profile customers & their identity management software for a seamless single sign-on user experience across multiple products.- Led an initiative to deploy an improved system architecture with improved resiliency & the best uptime metrics the company has ever had. Show less

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  SafetyNow - LMS, Training, Compliance, Reinforcement

  Apr 2016 - Jul 2017

  Director of Product

  Promoted to replace departing SVP of Product with P&L responsibility. Reinvented the Safety Training product portfolio through key profit-generating initiatives. Managed a cross-functional team of six product managers, designers, and producers to develop and launch a new product line that became the foremost driver of business growth for mid-market enterprise customers.

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  Adobe

  Jul 2017 - Dec 2017

  Senior Product Manager, Assets & Collaboration

  Developed a key performance indicator (KPI) framework for the Assets & Collaboration team to define product success targets and coached the product management team to cut through the noise and align interaction events with real user goals. Championed adoption with cross-functional teams, stakeholders, and leadership. Worked with engineering managers to process improvements and agile methodologies.

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  Adobe

  Apr 2018 - May 2024

  Spearheaded the launch of the Adobe Home web application, a customer engagement-centric experience that enables web creation, membership value discovery, and collaboration by bringing together Adobe's app ecosystem all in one intuitive platform. End-to-end owner of the Creative Cloud Web application from its introduction to maturity. Achieved product-market fit by driving product discovery through surveys, interviews, and experiments and reimagined the product experience in alignment with user needs and strategic business priorities.

  • Sr. Manager, Product Management, Adobe Web

    Feb 2022 - May 2024

  • Senior Product Manager, Experience & Engagement

    Apr 2018 - Feb 2022
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  Splice

  May 2024 - now

  Director of Product Management