
Timeline
About me
Manager of Customer Service and Communications at Clarkson University
Education

St. lawrence county leadership institute
2007 - 2008
Potsdam central school
1983 - 1987High school art, math, science, music
State university of new york college at potsdam
1987 - 1991Bfa print making, photography, color & designActivities and Societies: Rugby Club
Experience

Northern music & video
Aug 1996 - Dec 1997Retail managerResponsible for all ordering, stocking of recorded media and special order for a small pro-audio and video retail store in Potsdam, NY.

Slic network solutions
Jan 1998 - Jun 2018Sales engineer (marketing & technical sales)Responsible for all marketing efforts for Slic Network Solutions and parent company Nicholville Telephone Company Including:- Social Media (Facebook, Twitter, Blogs). - Tracking Demographics via Facebook Insights- Corporate Websites. - Tracking User Demographics via Google Analytics & Google Doc Integration. - Blogs- Press Releases- Advertising. - Print. - Radio. - Yellowbook- Direct Marketing. - Direct Mail via Mail Merge. - Doorhangers. - Yard Signs- Site Signage- Open House/Community EventsTechnical Sales- Fiber-to-the-premise solutions for. - Broadband Internet. - Phone Service (POTS, PRIs, SIP, VOIP). - Phone Systems (IP, Keysystems, PBX, hosted PBX. - IPTV. - Private/secure fiber networks (VLANs). - SOHO Networking Show less

Fused solutions
Jan 1998 - Nov 2000Director of software developmentUI design, project management for award-winning CRM/Ticketing system.

Self-employed
Jan 2000 - nowAudio visual egineer/technicianOver the years, I have mastered the intricacies of AV systems, from design and installation to maintenance and optimization. My expertise spans live performance audio, audio and video conferencing systems, projection equipment, digital signage, and control systems, enabling me to create immersive and reliable AV solutions.

Fused solutions/ spicecsm
Nov 2000 - Nov 2006Director of sales & marketing
Edwards opera house
Oct 2007 - Oct 2013Audio engineer/technicianAudio Engineer and Technician for live performances in a late 19th century theater. This is an architecturally unique theater seating ~275 people, with superb acoustics, a raked auditorium, and a raised stage floor. After sitting dormant for decades, the Edwards Arts Council was formed in 2002 to oversee whatever repairs and rehabilitation were necessary in order to preserve the historic Town Hall that housed the theater. Northern Music & Video was contracted to design and install an audio system to support life performances, mostly of notable touring folk musicians, but also of regional rock, country, and indie bands as well as comedians and small peforming arts groups.The designed incoporated DBX DriveRack equipment which provided independent channels of processing power with a linkable 28-Band Graphic equalizer, industry-standard dbx® stereo compressor module, feedback eliminator and the 120A Subharmonic Synthesizer on the input, and six channel outputs system that includes parametric EQs, and Peak Plus™ limiters (which are used to provide protection against speaker blowouts) as well as alignment delay. My involvement after the initial installation including "tuning" the room using pink noise and a RTA to make necessary frequency adjustments to the system. After the initial configuration, I served as the audio technician for 6 seasons provide live front of house mixing, monitor mixing, feedback supression for a variety of live performance Show less

Clarkson university
Jun 2018 - nowManager of customer service and communicationsI manage the inbound technical support & AV teams for Clarkson University. In addition to managing the multi-channel support needs of the university, my team is responsible for all of the classroom technology as well as live event AV support and streaming.
Licenses & Certifications

Dante certification level 2
AudinateSept 2023
Dante certification level 1
AudinateSept 2023
Extron control professional
ExtronNov 2019
Volunteer Experience
Member Board of Directors
Issued by PARISHVILLE AREA RECREATION CLUB on Jan 2013
Associated with Jeff YetteBoard of Education Member
Issued by PARISHVILLE-HOPKINTON CENTRAL SCHOOL DISTRICT on Jul 2017
Associated with Jeff YetteBoard of Directors
Issued by Sunfeather Soap on Jan 2011
Associated with Jeff Yette
Languages
- enEnglish
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