Experience

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  Aydin family - istanbul, tr

  Jul 2012 - Nov 2012

  Au pair

  Key responsibilities:• Teaching the Aydin family English.• Communication for all family members• Following the family’s very strict timetable • Ensuring tasks were completed at correct times.I enjoyed working and being part of the family. This allowed me to experience a different culture and customs whilst learning a new language and exploring a beautiful country.

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  Clitheroe golf club

  Dec 2012 - Feb 2013

  Waitress

  Key responsibilities:• Waitress service• Kitchen support• Support Events OrganiserI developed my customer service skills during my employment. I enjoyed ensuring the customer had a first -class service and pride myself in being friendly, professional and approachable. This was demonstrated when working at the Golf Club where very high standards are required.

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  Fieldens arms

  Apr 2013 - Jan 2015

  Supervisor

  Key responsibilities:• Front of House check in for overnight accommodation• Administration support• Stock ordering• Dealing with customer enquires • Daily accounts• Team leader I started at Fielden’s Arms as a waitress, progressing to Shift Manager and Supervisor. During my time here I gained valuable experience of the industry and requirements needed to deliver a first class customer service. As a supervisor I enjoyed sharing my knowledge and supporting my team which also developed my communication and organisational skills to further my career. Show less

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  The bay horse

  Jul 2015 - Jul 2016

  Front of house manager

  Key responsibilities:• Customer service • Event support• Cellar Management • Daily accounts and cashing upI gained valuable customer service experience. Working in a busy environment I learnt to work on my initiative and problem solve.

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  Cameron robb limited

  Sept 2016 - Feb 2019

  Head groom

  Key responsibilities:• Welfare of horses• Stable management • Show preparation including bathing, clipping, trimming and plaiting• First aid management • Managing individual requirements for the horses in my care• General yard and field maintenance • Key holder and responsible for the property and livestock when the owners were awayThis role helped me develop my decision making skills and confidence when dealing with different situations. I learnt to work on my initiative and confidently problem solve when needed. Show less

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  The bay horse

  Jul 2018 - Aug 2019

  Front of house superviso

  Key responsibilities:• Managing and training a team of 7• Dealing with customer enquires• Managing the daily accounts and cashing up• Staff Rota management • Bar and cellar management • Budget control• Stock control and ordering for kitchen and bar • Menu development and implementation• Key holder to open and close business

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  The loft bistro

  Sept 2019 - now

  Commis chef

  Key responsibilities:• Food preparation• Co-ordinating and overseeing the Pass• Daily Food Safety paperwork • Part of the team for continued menu development • Stock control and ordering• Supplier review and cost control• Setting up and closing down the kitchenAs part of the kitchen team one of my main responsibilities is to maintain food hygiene including setting up and closing down the kitchen.Working on my initiative and experience gained from my time at The Bay Horse, I have undertaken a costing exercise to look at the expenditure which I’ve shared with the management team and has now been implemented across purchasing. Show less