Phnesha Jefferson

Experience

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  Graduate and Legal Intern

  Jul 1994 - Apr 2001

  Graduate and Legal Intern

  US House of RepresentativesUnited Food and Commercial Workers International UnionDonald Temple Law OfficeNational Labor Relations BoardInternational Federation of Professional and Technical EngineersUS Equal Employment Opportunity CommissionUS Army Corps of Engineers

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  Federal Government Agencies

  Jul 2001 - Apr 2006

  Chief of Employee and Labor Relations

  SME and manager of the Labor/Employee Relations and PerformanceManagement Section responsible for the development and administration of the Agency’s overallemployee and workforce relations program domestically and abroad (US Capitol Police, US PeaceCorps, Securities and Exchange Commission)Negotiated collective bargaining agreement on behalf of USCP with Fraternal Order of Police.Developed and facilitated supervisory training for all levels of management, USCP, US Peace Corpsand SEC.Served as international management consultant and developed guidance and provided training toCountry Directors, (Africa, Asia, Inter-America Pacific, Mediterranean, and Europe). Show less

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  Various Private and Non-Profit

  Feb 2007 - May 2010

  Management Consultant

  Directed the overall provision of Human Resources services and policies, and provided guidance andsupervision to administrative staff. Developed and coordinated implementation of services, policies, and programs with leadership.Successfully implemented HR programs which provided company with critical tools to enhanceproductivity.Ensured compliance with federal and state laws.Responsible for developing a comprehensive employee personnel records system.

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  United States Air Force

  May 2010 - Jul 2018

  Chief of Employee and Labor Relations

  Served as the Agency subject matter expert and supervised employees of the Employee-Management and Labor Relations Branch, Directorate of Manpower and Personnel.Tripled Branch productivity and cut action processing time down by 50% within first six months.Represented interests in collective bargaining, mediation, ADR, and settlement conferences to resolve highly controversial issues expeditiously and efficiently.Managed a team of Specialists responsible for Labor/Employee Relations, Performance Management,Disability Program, Benefits and Retirements, Awards and Decorations, Leave Programs, SupervisoryTraining and Advisory Services, and Workforce Shaping.Developed and facilitated Agency-wide Supervisory training covering all facets of LMR/EMR.Developed and facilitated training for all 301- career field operations support Agency-wide.Transitioned workforce from IA to GG (DCIPS) to Acq Demo pay systems.Transitioned GS workforce to DPMAP system. Trained HR and operations support teams, as well assupervisors.Processed EMR actions in DCPDS and also provided QC checks on mass uploads.Generated reports in Business Objects and analyzed statistical data.Briefed Command Staff regularly and provided one-on-one advisory services to the Commander. Show less

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  OMNI Consulting Solutions

  Jul 2018 - Mar 2023

  Executive Director of Services (Operations Mngt and HR)

  Provided strategic human resources and business analysis services to business partners.Worked closely with senior leadership and business units to gain in-depth understanding of customer’sbusiness strategy, processes, services, roadmap and the context in which the business operates.Reviewed assigned business processes from end-to-end to identify and address operational, financialand technological risks and identify opportunities to improve efficiency.Supported business and proposal development across OMNI and provided strategic direction toleadership on proposal probability of win.Developed organization strategies by identifying and researching human resources issues; contributinginformation, analysis, and recommendations to organization's strategic thinking and direction;establishing human resources objectives in line with organizational objectives.Implemented human resources strategies by establishing department accountabilities, including talentacquisition, staffing, employment processing, compensation, health and welfare benefits, training anddevelopment, records management, safety and health, succession planning, employee relations andretention, and AA/EEO compliance.Managed human resources operations and promoted diversity, equity and inclusion by recruiting,selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring,appraising, andreviewing staff job contributions; maintaining compensation; determining production, productivity,quality, and customer-service strategies; designing systems; accumulating resources; resolvingproblems; implementing change. Guided management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. Show less

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  Total Force Support LLC

  Mar 2023 - now

  Founder and CEO

  Total Force Support LLC is a full-service management consulting firm with over 20 years experiencesupporting Business Development, HR operations, Employee/Labor Relations, DEI, Training andDevelopment for state and federal government, and private and non-profit sectors.