Yash Parekh

Experience

• 

  Walgreens

  Sept 2022 - Jul 2023

  Shift Team Lead

  • Provided exceptional customer service by greeting customers in a friendly and professional manner, and answering phones with a positive attitude.• Opened and closed the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room were ready for the business day.• Assisted and coached other team members to work with the warehouse and vendor ordering process as the orders were created, reviewed, and received, including opening the backdoor for vendor deliveries.• Assisted with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payments as necessary or as requested.• Maintained accurate inventory counts; maintained the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.• Assisted manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Show less

• 

  Best Buy

  Oct 2023 - now

  Computer Sales Associate

  • Demonstrated in-depth knowledge of computer hardware, including CPUs, GPUs, motherboards, and RAM, enabling me to make precise recommendations to customers.• Provide expert advice on hardware specifications, operating systems, software compatibility, and performance optimization for both Windows and Mac laptops• Collaborate with customers to understand their specific needs and preferences, delivering tailored solutions and maximizing their overall satisfaction with Best Buy's products and services. Show less

• 

  August eTech

  Mar 2024 - now

  Cybersecurity Intern