Steve Campbell

Experience

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  Nantasket Beach Resort

  Jul 2001 - May 2008

  Director of Sales and Marketing

  * Assisted in building the Brand Identity* Assisted in building the Website design* Assisted in building the Marketing and Advertising Channels* Assisted in the Event Planning* Networked at Networking Events to generate business* Attended Nation Wide Conventions* Handled the Market Penetration* Assisted and launched S.O.P. for Convention Center* Met and exceeded all forecasts and budget goals as assigned

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  Cohasset Harbor Resort

  May 2008 - Oct 2011

  General Manager

  * Developed, administered and controled hotel revenues and expenses* Maintained a positive work atmosphere in a manner that fostered growth and sense of ownership.* Analyzed profit and loss statements * Line items within budget by making all necessary corrections to operational procedures* Monthly responsibility for a written report covering all variances in the operating budget* Responsible for the physical assets of the hotel* Monitored maintenance repairs and alternations to the property * Continued a strong preventive maintenance program* Maintained vendor files and ensured all department vendor codes had been recorded* Reviewed and approved hotel departments’ schedules and reports* Set the revenue strategy and held those executing that strategy accountable* Assisted in the development and monitoring of the revenue management strategies with the FOM* Ensured proper selection, training, counseling and motivation of hourly associates* Hired, trained, coached, counseled and motivated management associates* Ensured proper administration of company benefit programs to all hotel associates* Reviewed all hourly associates’ performance appraisals and disciplinary procedures* Handled disciplinary steps, termination and management associate performance deficiencies* Served as the hotel safety director* Ensured all departments followed and adhered to safety policies and procedures * Conducted monthly safety meetings and kept written minutes from those meetings* Participated in community activities, associate functions and guest events* Held a chair as board member for local Chamber Show less

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  Nantasket Beach Resort

  Oct 2010 - now

  Director of Sales and Marketing

  * Manage and oversee the Sales and Marketing Department* Develop and implement a marketing strategy to maximize the profitability and reputation * Direct and oversee the Sales & Marketing of Conference Services * Coordinate service activities to the sales function to maximize revenues and customer satisfaction* Represent the company at all industry related travel, trade shows and networking events* Hold a chair as a board member for local Chamber