Raja Banerjee

Experience

• 

  Cisco Systems Inc.

  Sept 1996 - Oct 2014

  • Led global virtual team of Service Engineers and Architects to develop a service technology strategy to support future services business needs - Established a successful protocol among team members to resolve disagreements and build consensus on different technical opinions• Strategized and Implemented a vendor evaluation and management team including architects, developers and product managers, resulting in a unified approach for vendor selection, increased cost savings and productivity• Built high performance team of 120+ system and software engineers; Delivered three SaaS products to offer proactive and collaborative network services to customers and partners• Improved and established excellent relationships with OEM vendors to augment software delivery• Implemented excellent processes in collaboration with Marketing, Product Management, Architecture & QA teams to improve delivery on time and product quality across the board Show less • Increased security services revenues by improved selection of Cisco Partner engineers capable of delivering same high quality as in-house engineers, Developed Best Practices to ensure consistent use of tools and processes—resulted in 100% growth over 3 successive years• Led tools strategy, procurement and development by using US and International resources and ensured that partners have access to Cisco Best Practices for deployment of security services• Built and mentored a team of developers and network consulting engineers in India and augmented service delivery by building tools Show less • Successfully managed & architected software development of multiple Ciscos’ flagship products in IP, MPLS, Mobile Wireless Network Management products.• Developed architecture for common software components and ensured reuse by multiple engineering teams to increase productivity, eliminate duplicated efforts, which reduced development cost.• Supported large Service Providers by interacting with their systems engineering teams and integrating Cisco products into OSS/BSS.• Architected and redesigned product line for enhanced scalability and reliability —Influenced Business Units leads within Cisco to enhance their hardware products to support Network and Service Management.• Led a team of 80+ developers & architects to develop Cisco WAN Management product suite, which supported multiple Cisco WAN Switches with combined revenue over $1B. Show less

  • Director of Engineering

    Jul 2007 - Oct 2014

  • Director of Knowledge Management, World Wide Security Service Practice

    Jun 2004 - Jul 2007

  • Engineering Director, Network Management Technology Group

    Sept 1996 - Jun 2004