Jennifer Corbin

Experience

• 

  American Express Global Business Travel

  May 1997 - May 2009

  Hardware/Software Technology Support

  Maintaining Security and Compliance standards.Duties include Telecom programming, Managed Print Services, Installation and troubleshooting of software, hardware, as well as upgrades, system migrations, and special projects. Travel application support includes install, configuration, troubleshooting of: Sabre, Apollo GDT, Amadeus, STAR, ROP, QE, Travel Expert, Profile Expert, Scripts, Tracs, Agent Desktop Phone, Avaya, Correx, Global Document Delivery, Sabre flex edits, Hotel Guide, Formax, GAME, TSA, SARA, and Travelfusion while working through the Incident Request and Service Request systems (Service Now and ITSC).Implementation of new accounts and Client Onsite locations.Analyze and prioritize existing processes to identify gaps and propose changes to find resolutions that meet Business Travel’s needs and generate cost savings where applicable. Show less

• 

  Hewlett-Packard

  May 2009 - Oct 2015

  Software Specialist

  Maintaining Security and Compliance standards Duties include Telecom programming, Managed Print Services, Installation and troubleshooting of software, hardware, as well as upgrades, system migrations, and special projects.Travel application support includes install, configuration, troubleshooting of: Sabre, Apollo GDT, Amadeus, STAR, ROP, QE, Travel Expert, Profile Expert, Scripts, Tracs, Agent Desktop Phone, Avaya, Correx, Global Document Delivery, Sabre flex edits, Hotel Guide, Formax, GAME, TSA, SARA, and Travelfusion while working through the Incident Request and Service Request systems (Service Now and ITSC).Implementation of new accounts and Client Onsite locations.Analyze and prioritize existing processes to identify gaps and propose changes to find resolutions that meet Business Travel’s needs and generate cost savings where applicable. Show less

• 

  American Express Global Business Travel

  Oct 2015 - now

  Maintaining Security and Compliance standards Duties include Telecom programming, Managed Print Services, Installation and troubleshooting of software, hardware, as well as upgrades, system migrations, and special projects.Travel application support includes install, configuration, troubleshooting of: Sabre, Apollo GDT, Amadeus, STAR, ROP, QE, Travel Expert, Profile Expert, Scripts, Tracs, Agent Desktop Phone, Avaya, Correx, Global Document Delivery, Sabre flex edits, Hotel Guide, Formax, GAME, TSA, SARA, and Travelfusion while working through the Incident Request and Service Request systems (Service Now and ITSC).Implementation of new accounts and Client Onsite locations.Analyze and prioritize existing processes to identify gaps and propose changes to find resolutions that meet Business Travel’s needs and generate cost savings where applicable. Show less

  • Technical Customer Onboarding Manager - Global

    Feb 2024 - now

  • Business Systems Analyst

    Oct 2015 - Feb 2024