
Lawrence Cupido
Learning & Service Development Manager

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About me
Director Talent & Leadership - Partners with Leaders Globally regarding Strengths, Talent, Acceleration, Performance & Transformation. Certified NLI - DECIDE / KF EISi 360/KF LADP/ SL2/ DDI / Design Thinking / StandOut
Education

Chisholm Institute
1999 - 2000Diploma of Frontline Management Human Resources Management/Personnel Administration, General
Australian Institute of Management
2011 - 2011Certificate of Applied Project Management Project Management
Monash University
2004 - 2006Master of Management Organizational Leadership, Systems Thinking, Strategic Management and Change Leadership Distinction
Australian Institute of Management
2007 - 2007Certificate IV Training & Assessment Training
Monash University
1986 - 1990Bachelor of Arts (B.A.) Multidiscipline Sociology, Business, Psychology and PoliticsActivities and Societies: Editor of University Student Newspaper Deputy Chairperson Union Board Inc Member of Academic Board
Experience

Monash University
Jan 2000 - Oct 2006Learning & Service Development ManagerResponsible for design, delivery, evaluation of broad based learning program across Monash University Campus Life/ Monyx including Leadership, Change Management, Service, Careers, Student Experience, On-Boarding and managing Registered Training Organisation and supporting Customer Service Institute of Australia Certification

The Body Shop
Oct 2006 - Mar 2013National Learning & Development ManagerLead a National Team that designed, delivered and evaluated end to end learning development solutions in Multi Channel Retail Sector. Portfolio included Leadership, Product, Services, Culture, Values and Campaigns.Collaborated with key stakeholders and Team of Learning & Development professionals to align all programs to Business Strategy and YOY Growth Targets

ADP Australia and New Zealand
Mar 2013 - Feb 2016National Learning & Organizational Development ManagerLead a National Team of Learning & Development professionals to consult within the business and to design and deliver customised solutions for our Associates and Clients. Partnered with the Leadership Team and HR team to design and drive organisational development initiative across the business. Grew Consulting Portfolio and launched E-Learning and On-Line Payment modules. ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 900,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Show less

ADP
Feb 2016 - nowResponsible for end - end Organisational Development, Leadership Development and Talent Acceleration including Succession Planning. Responsible also for the deployment of High Potential and Emerging Talent Development Plans and APAC Mentoring Program. Major focus is the development of leadership capability and pipeline for all levels of leadership. Developed the Leadership Accountability program and cascaded Emotional Intelligence framework across the organisation. Playing a significant role in partnering with the Executive Team to drive Human Capital Management and Engagement initiatives both nationally and within the Asia Pacific Region.Achievements:- Responsible for training and coaching Leaders and Associates in the transformation to a Strengths based culture - StandOut deployment- Delivered Global Leadership Excellence program across Australia & APAC, EMEA and LATAM ( Executive and First Line Leaders )- Regional Project Lead for APAC Mentoring Program - YOY improvement in Leadership Effectiveness Index - Contributed to the improvement in Associate Engagement scores across Performance, Mission, Values Vision and EngagementDesigned, developed and delivered the Leadership Accountability program across Asia Pacific Region. Show less
Director Talent & Leadership & Solutions
Apr 2021 - nowLeadership & Organizational Development Manager
Feb 2016 - Apr 2021
Licenses & Certifications
- View certificate

Emotional And Social Competency Inventory Accreditation ESCi 360
Korn Ferry Hay GroupDec 2016 - View certificate

Learning Design Research
LinkedInMay 2024 - View certificate

Decide - The Neuroscience of Breaking Bias
NeuroLeadership InstituteOct 2022 - View certificate

Design Thinking
G2 Innovation AustraliaJan 2020 - View certificate

StandOut Debrief Mentor Coach
The Marcus Buckingham Company, an ADP Company - View certificate

DDI Facilitator Certification Process Workshop
DDI | Development Dimensions InternationalOct 2018 - View certificate

StandOut Certified Strengths Facilitator & Coach (CSF) 2.0 TMBC
The Marcus Buckingham CompanySept 2018 - View certificate

Advanced Design Thinking
G2 Innovation AustraliaJan 2020 - View certificate

Korn Ferry Leadership Potential
Korn FerryJul 2021 - View certificate

Situational Leadership II
The Ken Blanchard CompaniesMar 2018
Honors & Awards
- Awarded to Lawrence CupidoCountry GM Best Associate Award - March 2019 ADP Australia Mar 2019 Recognition for leading APAC Mentoring across the region
- Awarded to Lawrence CupidoADP ANZ 2016 Values Award ADP Aug 2016 Brand Ambassador and consistent demonstration of Integrity, Innovation, Service Excellence, Results Driven, Insightful Expertise, Social Responsibility and Each Person Counts
- Awarded to Lawrence CupidoJohn White - Monash University Inaugural Volunteering Award Monash University Feb 2005 Award for volunteering and student developmentMonash University Future Leader's ProgramMonash Sport events
Volunteer Experience
Volunteer
Issued by Balcombe Estuary Rehabilitaion Group on Jan 2010
Associated with Lawrence CupidoLead Facilitator
Issued by UNDP on Mar 2007
Associated with Lawrence CupidoProgram Leader Samoa
Issued by SPBD Microfinance Network on Oct 2011
Associated with Lawrence CupidoProgram Coordinator
Issued by Clean Up Australia Ltd on May 2024
Associated with Lawrence CupidoProgram Manager
Issued by Clean Up Australia Ltd on May 2025
Associated with Lawrence Cupido
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