Michael Vinachi

Experience

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  Universidad Central de Venezuela

  Aug 2006 - Jan 2009

  Teacher Assistant

  Facilitating practical knowledge in the courses Reservoir Engineering I and IV, as well as Petroleum Geology I. These courses are fundamental for the development of a Petroleum Engineer, involving the management and evaluation of an average of 40 students per class.

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  DHL Express

  Jun 2014 - Jan 2015

  Gateway Assistant

  Receiving, acknowledging, dispatching, and transporting imported courier goods while ensuring the necessary checkpoints are met.

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  Liberty Express VENEZUELA

  Mar 2015 - Feb 2017

  Customs Coordinator

  In charge of receiving, handling customs clearance, dispatching, and managing logistics for Liberty Express courier shipments.

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  Quantica BPO

  Jan 2018 - now

  Automation Analyst Coordinator

  For our client, one of the biggest Telecom companies in the world, I lead a dynamic team responsible for optimizing the automation platform's performance to meet the business analysis. My focus spans from ensuring seamless API and OLTP/OLAP data traffic.Key responsibilities:- Data Analysis/AnalyticsGathering, wrangling and mining data from Data Marts both Structured and Semi-Structured databases to provide impactful statistics insights that translates into automated solutions that ensure business continuity.- Technical Business Analyst:Help facilitate daily stand-up meetings and grooming sessions between testers and developers. Address any business queries and roadblocks/dependencies. Manage the backlog. Engage stakeholders to translate their business proposals into comprehensive requirements and acceptance criteria for developers to execute efficiently. Foster collaboration among multicultural individuals that handle the product. Bridge conflicts to ensure smooth workflow continuity and alignment with business objectives.- Software TestingParticipation in the manual software testing process of the proposed automated solutions. We design and meticulously review the test plans while also monitoring over 3 million transactions daily, swiftly addressing bottlenecks and performing critical workarounds for failover transactions.- Group ManagementCreate KPI and productivity reports for my core team. Schedule constantly evolving work shifts. Show less