Cambriae Lee

Experience

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  Philadelphia Phillies

  Apr 2011 - Sept 2015

  Customer Service Representative

  - Answered constant flow of customer calls- Attended city-wide festivals and interacted with 5,000+ attendees to promote fan development- Conducted weekly youth fan development healthy/fitness programming at recreation centers- Trained and mentored new interns on policies, phone etiquette, and protocol- Tracked daily call volume and duration to improve service efficiency and wait time

• 

  Action Wellness (formerly ActionAIDS)

  Jan 2015 - Jun 2015

  Development
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  Spring Garden Academy

  Aug 2015 - Oct 2016

  Marketing and Development Coordinator/Administrator

  - Designed logos and marketing assets- Wrote newsletters and email campaigns- Managed social media accounts- Maintained website- Handled logistics for community and donor events - Tabled at job fairs, community events, and school admission fairs- Planned and managed open-house events to recruit students- Organized and recruited volunteer groups - Completed administration tasks - Tracked donor giving and donor correspondences

• 

  AIDS Services of Austin

  Jul 2016 - Jun 2018

  Special Events Coordinator, Development

  - Led event planning of major events, including contract development, fee collection, vendor negotiations, run-of-show, staff coordination, city permits, sitemap creation, and emergencyplans, and location booking- Built and managed $100,000 annual event budget- Art directed event branding and advertising campaigns - Designed digital graphics, print collateral, and event merchandise/apparel- Managed event email marketing campaigns and CRM systems- Maintained event websites and conducted user-testing surveys- Wrote copy for social media, print collateral, radio ads, corporate sponsorship proposals, and grants- Grew AIDS Walk Austin event participation by 25% and increased Dining Out For Life event revenue by 30% from 2016-2017- Acted as agency spokesperson when press opportunities arose to promote events (TV and radio)- Supervised onsite team of 50+, including food vendors, audio-visual technicians, volunteers, staff, and facility management team- Fostered donor and business relationships to garner funding and agency support Show less

• 

  ACLU of Pennsylvania

  Jul 2018 - Jul 2022

  - Implemented communications strategies to drive advocacy and awareness campaigns- Helped manage media requests and prep staff for interviews- Oversaw social media, including content curation and analytics tracking; grew Instagram by 533%- Wrote, designed, and managed organizational e-newsletters for internal and external audiences- Managed website, CRM systems, and Google Analytics- Led the creative direction of organization publications, reports, and advertising campaigns- Used Adobe Creative Suite to create video content and design graphics- Developed quarterly board reports to inform stakeholders of successes and opportunities for growth- Supervised interns and short-term volunteers hired for project-based work- Managed freelancers and marketing vendors- Collaborated across departments to plan and strategize for special events and campaigns Show less

  • Marketing & Brand Manager

    May 2021 - Jul 2022

  • Communications Associate

    Jul 2018 - May 2021
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  Constructive Dialogue Institute

  Jul 2022 - Aug 2024

  Manager of Marketing & Communications
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  Bottom Line

  Jul 2024 - now

  External Communications Director

  - Core organizational messaging - Thought leadership strategy - Earned media- Storytelling