Jorge Pimentel

Jorge Pimentel

IT Business Consultant

Followers of Jorge Pimentel253 followers
location of Jorge PimentelGuadalajara, Jalisco, Mexico

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  • Timeline

  • About me

    Sr Enterprise Architect, DXC IT

  • Education

    • ITESO Universidad Jesuita de Guadalajara

      -
      Bachelor of Engineering (B.E.) Computer Science

      Major in Business Intelligence

  • Experience

    • Apple Consultants Network Member

      Jun 2012 - Jul 2014
      IT Business Consultant

      Business to business consulting services. IT training for companies. Project implementation

    • HP

      Jul 2014 - Oct 2015
      IT Project Manager

      Managing an IT project portfolio including project planning and implementation.

    • Hewlett Packard Enterprise

      Oct 2015 - Apr 2017

      IT Project Portfolio Manager for ITIO (Information Technology Infrastructure & Operations). As an IT Portfolio manager I lead global project work stream portfolio to evaluate, plan and deliver solutions that help the company reach its operational and strategic goals.Responsibilities- Evaluate/Plan//Manage IT projects to ensure they align to our strategic plans while delivering in time, budge and scope.- Recommend projects that drive our strategic goals.- Project financial aspects both from a cost-benefit perspective as well as project funding-execution.- Portfolio metrics, return of investment (ROI), labor, OPEX and CAPEX planning and forecasting.- PMO (Project Management Office) member, where we track project execution and change requests.Divestiture Management Office (DMO) IT Portfolio Manager accountable for Workplace and Collaboration projects for the announced CSC and Hewlett Packard Enterprise Services Spinoff. Show less Device Management Service Owner for Workplace Services solutions. As an IT Service Owner I lead global teams to develop, integrate and deliver solutions that helped the company reach its operational and strategic goals.Responsibilities- Plan/Execute/Deliver/Manage Device management services and related IT projects.- Internal and external client service delivery and operational SLA excellence.- Software delivery, patching and inventory to ensure security compliance and tool availability.- Architect external clients projects plans for our service area.- Service integration into our PC COE (Common Operating Environment)- Responsable for device management of ~350,000 PCs around the world.- Gatekeeper to ensure that applications deployed met security and stability standards while offering the excellent user experience.Separation Management Office (SMO) Service Owner accountable for End User Engineering PC COE device management services for both HP Inc and Hewlett Packard Enterprise. Show less

      • IT Portfolio Project Manager

        Oct 2016 - Apr 2017
      • IT Project Manager & Service Owner

        Oct 2015 - Oct 2016
    • DXC Technology

      Apr 2017 - now

      Collaboration Services Portfolio Manager, DXC IT. As a service portfolio manager I lead our strategy, roadmap and service delivery of our collaboration services. Ensuring our users have the right tool set as part of our IT offering allowing better collaboration that increases employee productivity and added value.Responsibilities- Service management - Define service roadmaps with architecture leads for service enhancement opportunities.- Team management (engineering & operations)- Implement cost optimization opportunities- Develop end user campaigns to drive technology adoption and security awareness.- Service delivery SLAs & metrics, ensuring our end users have the right tools to collaborate and do business.Mayor projects include:- M&A Projects (+30 integrations / +50k users migrated)- Skype to MS Teams migration project- M365 Multi-geo restricted account simplification project- Collaboration Champions program Show less (Same previous role, now part of DXC Technology)IT Project Portfolio Manager for ITIO (Information Technology Infrastructure & Operations). As an IT Portfolio manager I lead global project work stream portfolio to evaluate, plan and deliver solutions that help the company reach its operational and strategic goals.Responsibilities- Evaluate/Plan//Manage IT projects to ensure they align to our strategic plans while delivering in time, budge and scope.- Recommend projects that drive our strategic goals.- Project financial aspects both from a cost-benefit perspective as well as project funding-execution.- Portfolio metrics, return of investment (ROI), labor, OPEX and CAPEX planning and forecasting.- PMO (Project Management Office) member, where we track project execution and change requests.Divestiture Management Office (DMO) IT Portfolio Manager accountable for Workplace and Collaboration projects for the announced CSC and Hewlett Packard Enterprise Services Spinoff. Show less

      • Senior Enterprise Architect

        Oct 2022 - now
      • Collaboration Services Portfolio Manager, DXC IT

        May 2017 - Nov 2024
      • IT Portfolio Manager

        Apr 2017 - May 2017
  • Licenses & Certifications

    • Project Management Foundation Program

      HP
      Apr 2015
    • Apple Certified Associate

      Apple
      May 2013
    • ITIL Foundation certificate in IT Service Management

      ACQUIROS, Inc.
      Nov 2014
  • Honors & Awards

    • Awarded to Jorge Pimentel
      HPE Innovation Award Hewlett Packard Enterprise Nov 2016 Award given to the finalist of the IT Innovation week, a yearly event where teams and submit their personal white papers or projects.I lead a team who created a web app to allow for dynamic office space use booking, optimizing our real-state space usage.
    • Awarded to Jorge Pimentel
      HPE +100 Hewlett Packard Enterprise Oct 2016 Award given to employees of the quarter who deliver outstanding results and/or performance.
    • Awarded to Jorge Pimentel
      IT Project Manager of the Quarter Hewlett Packard Mar 2015 Award for excellence in project management execution.