Kyaw Thet

Experience

• 

  RedLink Communication Co, Ltd

  Oct 2010 - Mar 2017

  Assistant Network Engineer
• 

  Skylark Co Ltd

  Mar 2017 - Nov 2017

  Cloud and Solution Engineer
• 

  Amara Communication Co.,Ltd

  Dec 2017 - Jan 2021

  Handling and troubleshooting for ACS_AS_AP(AS132686). Design, implementation, and testing of Amara ASN.Undertake network optimization and performance improvement tasks to achieve predefined key performance indicators (KPI).Design and implementation of new device integration.Provided operational support for network and security across LAN and WAN for Amara networks.Manage routers, switches, firewalls, and other security products.Conducted regular health checks, and patch management and analyzed the log to produce the preventive measures for network and system downtime. Managing and interacting with vendors for problems, incidents, and trouble tickets.Handling the change requests, PEW, and MOP.Performed system sizing capacity planning and benchmarking.Implemented expansion projects.Documents concise and detailed deployment, changes, and upgrades of systems.Provides 24x7 operational support for Customer Support and NOC. Show less

  • Senior IP Core Network Engineer(Planning Team)

    Feb 2020 - Jan 2021

  • Senior Network Engineer(IT)

    Dec 2017 - Feb 2020
• 

  Golden TMH Telecom Co.,Ltd

  Feb 2021 - Dec 2022

  Senior IP Core Network Engineer

  Handling and troubleshooting for AS 135307. Undertake network optimization and performance improvement tasks to achieve predefined key performance indicators (KPI).Design and implementation of new devices integration and new transit users’ integration.Create documents on administration, installation, configuration, and troubleshooting.Provided operational support for network and security across LAN and WAN for networks.Managed routers, switches, firewalls, and other security products.Conducted regular health checks, and patch management and analyzed the log to produce the preventive measures for network and system downtime. Managing and interacting with vendors for problems, incidents, and trouble tickets.Performed system sizing and capacity planning and benchmarking.Implemented expansion projects and OS upgrades.Support the implementation of agreed infrastructure change requests and maintenance routines.Implement effective security measures to protect data, and hardware.Execute the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues.Provide high levels of customer service and resolve problems/issues with the client in a constructive manner.Provide remote and on-site technical support 24/7 with the Site Team, including Incident Management and Problem Management. Show less

• 

  Amara Communication Co., Ltd

  Jan 2023 - now

  Senior Network Engineer(Operation Team)

  Handling and troubleshooting for ACS_AS_AP(AS132686). Design, implementation, and testing of Amara ASN.Undertake network optimization and performance improvement tasks to achieve predefined key performance indicators (KPI).Design and implementation of new device integration.Provided operational support for network and security across LAN and WAN for Amara networks.Manage routers, switches, firewalls, and other security products.Conducted regular health checks, and patch management and analyzed the log to produce the preventive measures for network and system downtime. Managing and interacting with vendors for problems, incidents, and trouble tickets.Handling the change requests, PEW, and MOP.Performed system sizing capacity planning and benchmarking.Implemented expansion projects.Documents concise and detailed deployment, changes, and upgrades of systems.Provides 24x7 operational support for Customer Support and NOC. Show less