Mendos Yeo

Experience

• 

  Zenith

  Dec 2018 - May 2019

  Sales Associate

  • Represented Keppel Electric by marketing its services to businesses and consumers. • Assessed the needs of clients and proposed plans that they can take up to best suit their requirements. • Developed valuable interpersonal skills that are useful for Business-to-business and Business-to-consumer sales in the process.

• 

  Republic of Singapore Air Force

  Jan 2020 - Nov 2021

  Regimentation and Discipline Admin Support Assistant

  Played a part in developing the database used for sorting offences for the RSAF's Air Manpower Department

• 

  GREAT EASTERN

  Nov 2021 - Jun 2022

  Customer and Distribution Touchpoints Officer

  • Tended to inquiries from 40-50 customers and financial representatives a day. • Prepared and delivered service requests, consisting of claims management and risk assessment for customers and distribution partners promptly and professionally, within service level agreement. • Collaborated with stakeholders in Great Eastern, such as claims officers, actuarial, underwriters and others.

• 

  Synapxe

  Jul 2024 - Dec 2024

  MOH Project Management Intern

  • Worked closely with MOH on the requirements and oversaw all aspects of the assigned project involving 20+ systems, throughout the project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. • Developed detailed project plans and conducted proper risk and change management to ensure the projects stays on track. • Collaborated with stakeholders in project delivery, preparation and execution in System Integration Testing and User Acceptance Testing activities. Show less