Mark Ireland

Experience

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  Norbain S.D.Ltd

  Mar 1994 - Dec 2000

  Assistant Warehouse and distribution Manager

  Position Held – Assistant Warehouse and Distribution ManagerManagement of a Distribution Centre Supplying CCTV Equipment to a Worldwide Customer Base.Responsible for All Elements of Stock Management and Control for Stocks valuing some £12 Million.Assisting In Budget Planning and Control of All Warehouse and Distribution Costs.Contract Negotiation with All Service Providers.Recruitment, Training and Personal Development of All Staff.Project Planning and Daily Work Pattern Analysis.Ensuring High Standards Of Customer Care And Health And Safety Within The Distribution Centre Show less

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  Caudwell Distribution Group

  Dec 2000 - Jul 2001

  Group Despatch Manager

  Role: Group Despatch Manager (Dec’00 to Jul’01) Reporting to Operations DirectorResponsible for all company dispatches from retail to end user, covering six different companies and in excess of 4000 consignment per dayDevelopment of new operation system (wave picking) through all business’s which reduced picking errors from 17% to zero in a 6month time frame, this was completed with a zero tolerance attitude to maintain stock integrityWorking closely with all logistics functions to ensure customer expectations are exceeded and that site security is maintained through control procedures for each shift / department.Re-location of the picking and despatch operation into a new Greenfield site for future positioning of all logistics functionsResponsible for stock values in excess of £80m in a £2.4b turnover business.Assisting service providers improve their service levels and delivery hit rates by introducing an ‘on site’ hub for parcel sortation whilst reducing losses through the courier networkAll staff development and recruitment from assistant managers to team leaders cascading down to operative level Working as a key member for company wide introduction of new software (JD Edwards) relating to re-engineering process (brown paper) training and implementation within my department Show less

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  Dextra Mobile Accessories

  Jul 2001 - Aug 2002

  Warehouse Manager

  Role: Warehouse Manager (Jul’01 to Aug’02) Reporting to Managing Director To instigate group operational controls from P&L cost centres to integrity and infrastructure New business integration of airtime business and accessories Building / operational re-location as part of group umbrella Development, support and recruitment of all staff from temp to perm and stability of process re-engineering for improved integrity and controls within the operation Customer support for operational requirements leading to increased expectation levels and cost centre revenue Introduction of service charter for both internal and external customers leading to complete understanding of operational support inline with business demands Show less

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  The Discovery store

  Aug 2002 - Aug 2003

  Warehouse Manager

  Role: Warehouse Manager (Aug’02 to Feb’03 & Aug’03 to Jan’04) Reporting to Operations DirectorControl procedures and improved efficiency in preparation for Quarter4 (Xmas) volumes and new WMS introduction to maintain the levels for Store delivery expectations Recruitment and development of all seasonal and full time staff across 3 shifts (including nights) Service negotiations with all couriers in relation to costs and efficiencies of delivery hit rates Control of container imports and offsite storage facility when volumes for Xmas peak have exceeded current capacity Continuous improvements for operational efficiencies for both P&L input and time and motion All store ‘customer care’ issues relating to discrepancies, couriers and returns from customers (85 stores in total) Attrition, wastage and theft reduction via perpetual counting of stock leading to loss reduction of £15k per month to £300 per month Relocate operation back to Crewe from Scarborough Show less

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  Caudwell distribution Group

  Aug 2003 - Jun 2004

  Group Returns Manager

  Role: Group Returns Manager (Jan’04 to Jun’04 & Feb’03 to Aug’03) Reporting to Operations Director Responsible for all returns within the group whilst operating a 3rd party logistical P&L Responsible for 5 managers, 8 team leaders and 120 personnel Continuous improvement within the department relating to bottom line efficiencies on our P&L Service reviews with customers along with price negotiations Development of all staff along through new operational procedures whilst supporting customer expectations and internal succession planning Increasing unit turnaround times and decreasing shelf life cycles for supplier returns which in turn increased the credit release times for relevant customers (from 30 days to 14 days for credits, 5 days to 2 days for storage cycles) Show less

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  Baxall Ltd

  Jun 2004 - Aug 2007

  Logistics Manager

  Role - Warehouse Manager Reporting to – Supply Chain DirectorObjectives from start date:Improve operational efficiency for Raw material flow into production lines Re-locate storage area to consolidate storage foot print Introduce and implement satellite storage facility Instigate new shift system to support manufacturing requirements Reduce head counts whilst developing existing team and implement operational procedures to support this Reduce picking errors from 40% accuracy to 100% accuracy to meet customer expectations, on time and in full!Achievements on leaving: Stock integrity increased from 46% to 98.5% for all raw components (finished goods were consistently at 100%) Head count reduced from 35 to 17 and shift reduction from 3 to 1 whilst maintaining customer expectation levels Picking errors consistently at zero for last 6 months along with 100% hit rate Freight reduction totaling £250k in a 12month period Consolidation of company assets under one roof and removal of satellite warehouse requirement via operational re-location New operational procedures completed to support factory in every logistical way for material / product movement leading to increased production performance. Integrity, control and continuous improvements for the entire operation Introduction of perpetual inventory cycle counting system which reduced stock attrition from £80k to £5k Show less

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  Busch GVT

  Oct 2007 - Apr 2017

  Supply Chain Manager

  Responsible for a small team covering all areas of sourcing buying, purchasing, planning via ERP system and logistics through to goods-in, manufacturing stock availability, assembly stock availability, and on time delivery of finished goods to our customers.Also covering inventory control, perpetual cycle counts, demand planning for finished goods and material availability, service provider negotiations for both transport and facilities.Project managemnet for continuous improvements and building modifications Show less

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  Eurostar Global Electronics Ltd

  Apr 2017 - Sept 2020

  Senior Operations Manager
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  LEHVOSS Nutrition

  Sept 2020 - now

  Warehouse Manager

  After being made redundant I feel Lucky to have come through this unprecedented time and find myself working for a great company who after a short time have made me feel like I have been there longer.