Deep Enrich
Rajat S. Saun
Technical Advisor
437 followers
India
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About me
Microsoft Cloud Engineer | MS Azure | M365/O365 Consultant | Technical Trainer
Education
Air Force Senior Secondary School, Bareilly
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Dr. A.P.J. Abdul Kalam Technical University
2009 - 2013Bachelor of Technology - BTech Electronics and communication
Experience
AT&T
Nov 2013 - Jun 2014Technical Advisor.webp)
Microsoft(Convergys India Limited)
Sept 2014 - Jul 2017Managing Quality for Technical & Non-Technical accounts, rendering and achieving quality services.• Handling Calibration sessions and team hurdles • Coordinate changes in processes with Process team members• Handling very professionally the Customer query , resolving issue, escalations etc.• Understanding consumer’s need and behaviors in order to develop stronger relationships with them.• Able to handle the Mass Communication efficiently• Understanding customer’s requirements through quantitative and qualitative research and helping the organization deliver better results. Show less
Program Ready Trainer
Sept 2015 - Jul 2017Sr. Escalation Engineer
Sept 2014 - Aug 2015
Microsoft 365 Partner
Aug 2017 - Jan 2019Support Enginner - O365Working as a Cloud engineer on client projects solving queries related to M365, SPO & MS Teams
Microsoft 365 Partner
May 2019 - Sept 2020Lead, Trainer & Quality
IT BY DESIGN
Sept 2020 - Oct 2021Senior System Administrator
Tata Consultancy Services
Oct 2021 - Feb 2024Assistant Consultant
HCLTech
Mar 2024 - nowAssociate Consultant
Licenses & Certifications
- View certificate
Exam 533: Implementing Microsoft Azure Infrastructure Solutions
MicrosoftJun 2018
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