Dhiraj Mangtani

Experience

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  Scientech Technologies Pvt. Ltd.

  May 2012 - Jun 2012

  Industrial Trainee
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  Oracle

  Feb 2014 - Dec 2016

  Associate Technology Consultant

  Project: Quick Pay, a global remittance service of NCB AlAhli Bank in Saudi Arabia wherein funds can be transferred via phone banking, Alahli online. Alahli mobile or by accessing NCB ATMs.The entire framework implementation is outsourced to Oracle Financial Services.Key achievements:1) Recognized with ‘We Applaud Award’ for end to end project management and implementation of application framework for two overseas beneficiary clients namely National Bank of Egypt (NBE) and Tadhamon International Islamic Bank (TIIB) in Yemen.2) Acting as a business analyst and a single point of contact for clients (banks in Egypt, Yemen, Jordan, Morocco, Lebanon and other countries in APAC) and inhouse IT team.• Business requirement gathering from clients, analyzing these and developing detailed IT development plans to accomplish these.• Implementing custom add-ons to existing application to suit new business needs of existing clients.• Testing and bug fixing: Dry run in co-ordination with the client post successful code development.• Production Support (L3): Addressing concerns/disruptions in LIVE application. Troubleshooting and root cause analysis to prevent future occurrence. Show less

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  The National Commercial Bank - AlahliNCB

  Nov 2015 - Feb 2016

  Technology Consultant( Client visit )

  • Help NCB team in successful GO LIVE for addition of 2 beneficiary banks (framework developed, managed and tested by myself) to their remittance systems.• Active participation in weekly meetings involving multiple NCB teams in order to understand changes in their core banking platform and advice appropriate consulting services that would complement and augment their procedure.• Providing solutions for day to day issues and concerns raised by Business, Audit, IT, Development and IT Testing teams and making propositions (post due analysis) to improve the scenario and to avoid potential issues.• Review multiple test scenarios with NCB team and ensure desired results during SIT (Integration testing) and user acceptance testing (UAT) before GO LIVE. Show less

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  Dimension Data

  May 2017 - Apr 2018

  Sales Specialist

  • Accountable for driving net new business by generating, qualifying, driving opportunities within assigned territory.• Increasing and maintaining volume of pipeline; driving awareness and increasing interest for portfolio of solutions relevant to the prospect.• Demonstrate value proposition by whiteboard sessions / delivering demos at client location.• Upsell additional services and products within existing accounts while reviewing and re-engaging non-active accounts.• Understanding, analyzing and evaluating customer’s business requirements or concerns before proposing a solution.• Establish close working relationships with internal stakeholders• Effective follow up by regular client visits to gain maximum insights into the business.• Primary solutions handled: Mimecast, a SaaS service for email cyber resiliance; Veeam backup softwareFortinet.Others include: Imperva web application firewall, Cisco datacenter infrastructure and security, networking, telephony and wireless.Sales certifications acquired: HPE sales certified (HPE2-E69, HPE2-E55), NetApp sales professional (NASP, DATA ONTAP), DELL EMC sales certified. Show less

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  ESET Middle East

  May 2018 - Dec 2018

  Account Executive

  • Driving the development and execution of direct sales strategy that meets regional goals set by the company.• Identifying and developing new opportunities from both new and existing clients.• Managing multiple opportunities through the entire cycle simultaneously, working with cross-functional teams, and serving as the primary customer contact.• Collaborate with presales team to deliver POC’s.• Working to design value propositions that complement customer growth initiatives.• Building strong relationships with key Line of Business executives and influencers in key target accounts.• Carrying out negotiations with clients at the senior executive level, reaching agreements and lasting commitments.• Region of responsibility: Middle Eastern marketsSolutions handled:ESET endpoint protection (on-premise and cloud)ESET dedicated server securityESET dedicated email SecurityESET secure authentication.ESET endpoint encryptionESET EDRBackup and RecoveryDLP Show less

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  Ingram Micro

  Jan 2019 - Dec 2019

  Professional Account Manager

  • Managing sales of NetApp and its alliances for enterprise and SME customers based in Oman and Kuwait.• Establishing and maintaining productive professional relationships with strategic customers, assigned partner accounts and the vendor.• Meeting assigned targets for profitable sales volumes and strategic objectives in partner accounts.• Leading a go-to-market strategy aimed at direct touch with end customers via partners.• Leading solution development efforts to best address, while coordinating with solution architect(s).• Proactively assessing, validating and meeting partner needs on an ongoing process to add value and maintain trust. Show less

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  E& UAE

  Jan 2020 - Jan 2021

  Key Account Manager

  • Driving Etisalat’s digital business portfolio in UAE. Onboarding and serving new customers/logos. • Solutions handled: Microsoft Azure, Zscaler cloud security , backup and recovery, Etisalat cloud hosting and Etisalat datacentre colocation services.

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  Redington Middle East and Africa

  Feb 2021 - now

  Enterprise, Business Development Manager