Stephen Desouza, BSc. (Hons),PCIR

Experience

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  Ministry of labour and social security

  May 2013 - Mar 2022

  Labor Relations Officer

  Monitor establishments that operate in accordance with the Minimum Wage Act and Order, the Holidays with Pay Act, The Employment (Termination and Redundancy Payments) Act and other Labour Laws of Jamaica.Convene meetings for mediation between employers and employees to settled disputes amicably.Conduct inspections and investigations in accordance with the labour Laws of Jamaica to ensure that these laws are observe and adhere to.Prepare worksheets in relation to complaints lodged. Respond to queries and advise in accordance with the Labour laws of Jamaica via telephone and visits.Advise members of the public who seeks interpretation of the Labour Laws. Show less

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  HGS Healthcare

  Mar 2022 - now

  Human Resource Business Partner- Employee Relations

  Managing the Employee Relations Division.Manage the disciplinary and grievance process and procedure. Partnering with the HRD Head and departmental managers to monitor staff morale by providing counseling, staff relations services in an effort to foster and maintain a harmonious working relationship.Support the Senior Manager, People Operations with developing company specific HR strategies and objectives and ensure compliance with both.Provides leadership, coaching and guidance to managers, supervisors and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters to ensure compliance and company- wide consistency.Responsible for conducting Employee Relations investigations (both formal and informal) and inquiries, providing consultation and guidance and recommending outcomes to resolve employee relations issues, with key focus on maintaining a positive employee relations climate.Partner with Operations, Recruiting, and Learning and Development to ensure effective delivery of services.Ensures timely processing of termination notices and follow-up to ensure all final payments are made for employees within the portfolio managed.Monitors and approve leaves (unpaid sick, leave of absence, maternity, bereavement, and jury duty) for eligible employees.Schedule disciplinary hearings and ensure that invitation and outcome letters are sent out in a timely manner.Provides recommendations and input for policy changes and responsibility to monitor and enforce the consistent application of policy.Employee counseling referrals acknowledge and schedule within 24hrs, and tracker updated.Executing staff onboarding activities including ( introduction to staff, Conducting orientation sessions, Completing orientation tracker.Collaborating with the business to identify and solve workforce challenges.Sharing information, knowledge, and best practices with the business. Show less