Joshua Joubert

Experience

• 

  Starwood Hotels & Resorts Worldwide, Inc.

  Mar 2013 - Nov 2014

  Customer Service Sales Representative

  Creating memorable vacations or business trips Managing personal accounts for high level membersDriving strong sales for our propertiesGaining loyalty and strong customer retention

• 

  Nestlé Waters

  Nov 2014 - Nov 2015

  Customer Service Representative

  Resolving billing issues on accountsSatisfying any customer grievanceInspiring healthy habits to build customer confidence in our product

• 

  Amazon

  Oct 2016 - Oct 2019

  Managing a high traffic yard with hundreds of tractors per day Maintaining a high standard of safety and consistently being one of the lowest incident yards in the networkCoordinating logistics for outbound loads to secure a late departure rate of less than 5% every week, to fulfill our customer promise.Perform any yard moves necessary for trailers in a yard truck at a moments notice in a safe and efficient manner, making a minimum of 40 moves per day, while still completing other expected tasks. Create spreadsheets and documents daily using Excel, Powerpoint, and company specific tools to track metrics and relay information or training material to other members of the team coherently and effectively.Supervising a small team and delegating tasks and training so all members contribute while business needs are met and accomplished in a timely and effective manner Show less

  • Transportation Specialist

    May 2017 - Oct 2019

  • Fulfillment Specialist

    Oct 2016 - May 2017
• 

  Wheaton College Massachusetts

  Oct 2019 - May 2021

  2nd Fireman
• 

  Frank I. Rounds Company

  May 2021 - Oct 2023

  Boiler Technician

  Officially certified Cleaver-Brooks representative service technician

• 

  Lifespan

  Sept 2023 - now

  Stationary Engineer

  Watch Engineer at Rhode Island Hospital