John W. Brownrigg

Experience

• 

  DALTON BOOKSELLERS

  Oct 1982 - May 1991

  Prod. Control Clerk / Service Center Tech / Sr. Computer Operator

  Provided the completion of production schedule. Performed and helped to resolve hardware problems, JCL errors and job abends. Developed skills and operations knowledge through independent problem solving.Supervised and trained operators for the new headquarters in New YorkInstalled software and hardward for personal computer

• 

  MUSICLAND GROUP

  Oct 1991 - May 2000

  Maintain and supported 660 batch production jobs which included, Accounts Payable, Payroll, Personnel, General Accounting, and Transmission jobs . Create JCL and JCS for batch production jobs. Helped resolve JCL errors and job abends. Maintain standards of current JCL and JCS formats.Virtual tape implementationTested virtual tape with IBM utilities that include SAS, DBOS, IDCANS and MAXSORT by creating flat files to virtual tape, and virtual tape to disk. Provided the completion of production schedule. Resolved hardware problems, JCL errors and job abends.Developed analytical skills and knowledge in operations through independent problem solving.

  • Production Support Analyst

    May 1996 - May 2000

  • Sr. Computer Operator

    Oct 1991 - May 1996
• 

  Musicland

  May 2000 - Apr 2001

  Sr. Production Support Analyst

  Provided off hour production support.Successfully completed implementation of JCL changes for several projectsSupported several hundred batch production jobsCreated JCL and JCS for batch production jobsAnalyze and resolve JCL errors and job abends.Maintained standards of JCL and JCS formats.Implemented Virtual tape with IBM utilities

• 

  SUPERVALU

  Apr 2002 - Jun 2012

  IT Specialist III

  Review, evaluate, and provide 2nd level support for all IT operation systems. Research, analyze and troubleshoot mainframe job abends.My Position was eliminated on June 8th 2012

• 

  TCF Bank

  Dec 2014 - Feb 2016

  IT Operations

  Responsible for monitoring and completing daily batch cycle; analyze and ensure the system is running as efficiently as possible utilizing hardware and software; maintain crucial deadlines to meet user needs and guidelines.Ca7CA-Service DeskUnisysDxopIseriesConnect DirectFrontierMoveitSolarwindsNetcommOmegamonService-Now

• 

  CHS Inc.

  Feb 2016 - now

  Provides technical support to business unit, customers, management and other users.Self-starter, detailed oriented and a productive time manager.Ability to work non-traditional work hours and occasional off hours to control interruptions to production processing and business impact.Analyzes existing systems or procedures and identifies technical or procedural improvements.Creating and maintaining accurate documentation, including all job dependencies, and the development and maintenance of standard operation procedures.Tidal system administrationUnderstanding of Tidal scheduling tool, high availability (HA) principles•SAP background/understanding•AWS background/understanding Show less Engage with applications development and technical teams to satisfy enterprise scheduling monitoring requirements for ongoing computer operations.Schedule new jobs according to requests in OnPrem & AWS Tidal or Redwood and diagnose daily exceptions to processing for multiple platforms.Provide off hours support.Successfully completed several projects:Tidal Reporting ToolUpgrade to Skype 2019 (Severs)SAP S4 HANA Jobs created into AWS PROD TidalSet up monitoring of hardware and applications within SolarWinds-OrionTidal | Redwood | Solarwinds - Orion | Service-Now | Tidal Reporting Tool Show less

  • Analyst, Business System Senior

    Mar 2024 - now

  • Business System Analyst II

    Jun 2021 - Mar 2024

  • Production Management Specialist 1

    Sept 2019 - Jun 2021

  • Network Operations Support

    Feb 2016 - Sept 2019