Adebanjo Adepoju (MNMGS, HSE)

Experience

• 

  PETROLSEAL OCEAN AND ENERGY NIGERIA LIMITED, LAGOS, NIGERIA

  Aug 2013 - Sept 2015

  NETWORK OPERATING CENTER (NOC) ENGINEER

  NOC Engineer (for MTN Communications Nigeria Limited)• Work with Network element monitoring systems (ZTE Netnumen, Operations Support Systems (OSS) and Huawei iManager M2000) to detect faults and pre-empt/prevent down time resulting from power failure on MTN Nigeria base stations. Troubleshoot, query and escalate environmental alarms on MTN base stations and liaise with field Teams/Engineers to resolve faults.• Track all escalations and follow through till all faults have been properly resolved• Fault handling and escalation (identifying and responding to power related faults on MTN Nigeria systems and networks)• Maintenance of technical documentation of processes and procedures used throughout an operation• Accountable for managing complaints and ensuring that they are resolved• Ensure the work is done according to the company’s policy. Show less

• 

  M-P Infrastructure

  Nov 2015 - Feb 2018

  NOC OFFICER 1

  Timely escalation and proper follow-up on field activities; Monitoring and Capturing alarms using Central Management System; Closing and Reconciling tickets with the customers; Granting of Access reference code and Assisting Field Support Engineers to troubleshoot on site; Monitor Diesel theft/Smoke alarm on sites and Daily reporting on all alarms captured.

• 

  INFRAVISION TECH LTD

  Mar 2018 - Jun 2019

  NOC OFFICER 1

  Monitoring and tracking of all passive fault alarms and site failures using CMS and INALA application (SAM2 alarm system); Timely call out and strategic follow-up with the field engineers on passive issues to obtain a speedy recovery of outages on BTS sites, attaining the required Service Level Agreement (SLA) and closing of all logged trouble tickets; Ensuring proper technical documentation of all network events and sending daily report of all fault logged.

• 

  Snowview Support Services Limited

  Jan 2020 - Jun 2022

  INTERNAL NOC TEAM LEAD

  Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the networking system runs efficiently without interruption; Keeping upper management, partners and peers informed about network performance and service availability; and primarily deals with users, customers, vendors, engineers and the whole technical team.

• 

  Thor Explorations Ltd

  Jul 2022 - now

  Project Geologist