Md. Uzzal Mia

Experience

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  Rural Services Foundation

  Jan 2010 - Mar 2010

  Brunch Manager (Office & Fields)

  • Surpassed the sales target by selling 08 solar systems, including achieving a personal goal.• Orchestrated the efficient operation of the branch with a team of 16.• Installed a range of solar systems, including 20, 40, 50, 60, 80, & 120-watt systems in rural areas of BD.• Expanded the customer base from 150 to 220 within just one month through exceptional service.• Earned a strong reputation for the branch with a consistent delivery of high-quality services.

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  Jahan Ara Clinic (Pvt.) Ltd & Jcp Int (Pvt.) Ltd.

  Apr 2010 - Dec 2016

  • Worked for Installation, Maintenance& Servicing of Hemodialysis Machine & other equipment such as ICU ventilator, Anesthesia ventilator, Patient monitor, ECG, Nebulizer, Syringe pump, Infusion pump.• Increased sales by 4 times & got promoted as a in charge of service dept at Dhaka & Comilla.• Amplified number of machines from 20 to 78 within 4 years & trained the customers.• Improved efficiency reduced cost and increased profits through problem solving skills.• Developed purchase planning, cost determination in purchase of medical equipment.• Supervised a team of 5 people, oversaw water purification system installation & service work. Show less

  • Service In Charge

    Jan 2013 - Dec 2016

  • Service and Sales Support Engineer

    Apr 2010 - Dec 2012
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  Bangladesh Health Products

  Sept 2014 - Feb 2015

  Team Manager and Sales Support Engineer

  • Expertly serviced a wide range of critical medical equipment, including Hemodialysis Machines, ICU Ventilators, Anesthesia Ventilators, Patient Monitors, ECG machines, and more.• Led a team of 14 to complete the ICU setup at CMH Hospital, also managed the BRB Hospital project.• Conducted training at six hospitals, turning six teams into expert users of hemodialysis machines.• Serviced over 250 ventilators and medical equipment, both in the city and periphery.• Introduced CMC and AMC systems, generating approximately BDT 60 lac.• Increased the number of machines from 50 to 70 in just four months. Show less

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  GME Group

  Mar 2017 - Sept 2017

  Senior Service and Sales Support Engineer

  • Led the Installation, Maintenance, Servicing and User training of Laser and Dialysis Machines.• Introduced the device in department & improved the service quality with a team of 4 people.• Preparing budget plan for Hemodialysis center, follow up with clients, setting terms & condition.• Inaugurated hemodialysis machine, dialyzer, laser machine to the team.• Generated income from service team, started CMC & AMC to gain profit & provide quality service.• Acquired new customer with team who gave business of BDT 1.00 core in six months. Show less

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  Medtronic

  Oct 2017 - Jun 2022

  Senior Service Engineer (Renal Care Solutions and Respiratory Department)

  • Led the Installation, Maintenance, Servicing, Customer Support, User training of Hemodialysis Machines from Italian Origin at Bangladesh, India, Bhutan, Nepal, Sri Lanka.• Launched RCS department in BD in 2018, Designed hemodialysis center of CRRH Hospitals for 10 beds.• Performing 200k USD to the primary sales & 150k USD to the secondary sales per year.• Introduced hemodialysis machines to the India & taught them on installation, service & maintenance.• Installation, maintenance and servicing of ICU ventilator & Diathermy machine of Covidien brand.• Analyzing market, preparing yearly business goal & making budget for hemodialysis center and ICU.• Improved service quality by starting PM (Preventive maintenance) with a team of 4 people.• Inaugurated AMC and CMC system to increase income from service department.• Trained 8 people at Bangalore on installation & maintenance of hemodialysis machine.• Installed hemodialysis machines at Bhutan & provided user training at Gelephu CRRH hospital.• Trained up bio medical engineering team at CRRH hospital of 5 members & user team of 26 members• Installed six machines, conducted training, with CME program at Thimphu JDWNRH Hospital Bhutan.• Trained around 25 engineers of 20 countries at Singapore on installation, service & maintenance. Show less

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  BTL medical devices BD Ltd

  Jun 2022 - now

  Manager (Sales and service)

  • Leading B2B and B2C sales, installation, maintenance, servicing, customer support, and user training of cardiology equipment (ECG, ETT, HOLTER, ABPM, SPIROMETRY, CARDIO PULMONARY EXERCISE TEST) aesthetic equipment, and physiotherapy equipment from the UK origin in Bangladesh• Analyzing the market, setting annual business goals, and creating budgets for the cardiology business• Launching a range of physiotherapy equipment from basic to high-end in the Bangladesh market• Introducing new BTL physiotherapy machines, focusing on private hospitals and clinic• Demonstrating advanced technology physiotherapy machines in reputable hospitals achieving remarkable orders as a new brand in the Bangladesh Market and conducting in-depth market analysis, developing annual business goals, budgets, & designing budget plans for new physiotherapy centers• Launched BTL aesthetic brand in Bangladesh, showcasing high-end physiotherapy machines in hospitals, leading tender sales, and providing technical support. Traveled extensively for business support and completed global trainer team's comprehensive product training• Conducting market analysis, presenting cutting-edge aesthetic technologies, fostering key industry relationships, and consistently promoting the latest tech on social media• Spearheaded the installation and training of over 50 physiotherapy machines, such as Ultrasound therapy, Electrotherapy, TENS, Shortwave diathermy, Microwave diathermy, continuous passive motion, Laser therapy, traction therapy, Shockwave therapy, Combination therapy, Muscle stimulation therapy, Focused shockwave therapy, Targeted radio frequency therapy etc throughout Bangladesh• Pioneered the introduction of the latest global advancements in aesthetic equipment to the Bangladeshi market. Presented and facilitated the adoption of state-of-the-art technologies such as EMSCULPT, EMSCULPT NEO, EMBODY, EMTONE, EMFEMME 360, EXION, EXILIS 360 ULTRA, EMFACE, EMSELLA, X-WAVE, VANQUISH ME, and others. Show less