Erian Vega

Erian Vega

Director de Servicios Tecnicos

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  • Timeline

  • About me

    North America CSG Senior Manager Panama Site Lead

  • Education

    • USMA

      1998 - 2002
      Bachelor's degree Marketing/Marketing Management, General
    • Universidad Interamericana de Panamá

      2005 - 2006
      Master's degree Business Administration and Management, General
  • Experience

    • Alcaldia Del Distrito Nacional

      Mar 2004 - Mar 2007
      Director de Servicios Tecnicos
    • DChain

      Mar 2007 - Jul 2009
      Gerente de Servicio al Cliente
    • Dell Technologies

      Aug 2009 - now

      Leader of the Panama branch for North America Client Services. We deliver Tech Support to our North American based customers, while embracing and collaborating with automation of tools and add efficiencies to our processes and our end users.

      • North America Client Tech Support Panama Site Lead

        Jul 2019 - now
      • LAES Technical Support Manager II

        Aug 2009 - Nov 2023
  • Licenses & Certifications