Arelis Pineda

Experience

• 

  WorldCom

  Oct 2000 - Apr 2001

  International Account Executive

  Provided pre-sales and technical support to Latin American and Caribbean overseas offices, carriers, Internet Service Providers (ISPs), resellers and other companies.

• 

  DEUTSCHE BANK SECURITIES INC

  Oct 2001 - Nov 2010

  Associate

  Associate (2004 – 2010); Consultant (2001 – 2004)•Administered CRM application of 150+ Prime Brokerage users located in North America, Europe and Asia•Launched data governance initiatives to monitor new data entered and changes made to database. Maintained and promoted data quality and integrity•Elicitated, communicated, prioritized and approved functional and non-functional requirements •Collaborated with project managers, business analysts, IT, developers in two major CRM implementations•Approved key transition milestone and acted as the primary SME for business operations and legacy systems•Created test scenarios and aligned them with functional and non-functional requirements•Tested new releases through UAT and had sign-off authority•Continually informed Hedge Fund Managers, Investors and Deutsche Bank employees of upcoming events, ensured completeness and accuracy of event-related data, maintained strategic list of invitees and attendees and synchronized the flow of data between the CRM and the event management external databases to improve the campaign management process•Ensured salespeople applied compliance rules in accordance with regulatory standards and policies procedures; served as a liaison between the compliance officer and the team in addressing and communicating compliance issues•Analyzed the raw data extracted from the backend tables using SQL and MS Access, created and delivered reports to senior management and team members to support key business decisions•Trained users, developed and executed training manuals to increase users adoption of the CRM system Show less

• 

  Council on Foreign Relations

  Oct 2012 - now

  Database Manager