Jenny Ricklefs, MS CAVS

Experience

• 

  Lutheran Family Service of Colorado

  Jan 1994 - Jan 1999

  Director, Community Outreach Programs

  • Designing, developing, and marketing an innovative fee-for-service and a grant funded private care management program to address independent living goals delaying nursing home placement for 175 program participants. • Building a system of community relationships to assess needs for seniors in their homes. Assessing physical, psychological and financial needs and making referrals for appropriate placements in independent, assisted or skilled nursing care. Collaborative projects with Catholic Charities and Jewish Family Service and others. • Supervising care management teams: 4 full-time providers and 2 student interns annually.• Leading efforts in critical incident response for students, families, teachers and first responders involved in Oklahoma City and Columbine High School. Show less

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  National MS Society

  Jan 1999 - Jan 2002

  Manager, Knowledge and Family Programs

  • Assessing needs of 15 NMSS chapters and the people they served. Working with/coaching chapters, multi-disciplinary consultants, and volunteers to develop customized assistance resulting in increased program delivery to clients, improving program quality, and continuing professional growth of chapter staff. • Monitoring and managing budgets ranging from $50,000 to over $700,000. Researching, writing, and administering local and national grants. Securing funding for major organizational initiatives and projects averaging $400,000 annually.• Leading/ multidisciplinary teams; 16 project consultants including nurses, neurologists, and psychologists. • Traveling nationally to educate and align missions, values and goals. • Developing and marketing international satellite education program reaching over 30,000 people with MS.• Developing and marketing a college scholarship program for youth with parents with MS.• Conceiving, managing, securing funding, and co-authoring a national quarterly support newsletter for children. Show less

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  St Andrew United Methodist Church

  Jan 2002 - Jan 2013

  Director, Congregational Care and Outreach Ministries

  • Congregational Care: Providing classes and retreats, short-term counseling, health and wellness resources, education from content experts, and ongoing needs assessments. Teaching and leading large numbers of people, caring for those who are grieving, and meeting the needs of individuals at all stages of life. • Recruiting and developing advisory/leadership/managing boards. Working with medical professionals, community leaders, and business owners. • Creating and marketing procedure manual to provide tools for replication.• Outreach: Working locally, nationally, and internationally, developing relationships with resources, and connecting those in need with those resources. Matching volunteers with meaningful, transformational work. • Growing both Congregational Care and Outreach ministries. Supervising and coaching staff and volunteers. • Raising funds and administering financial assistance programs. Providing $23,000 in individual grants annually.• Developing a food bank, grant-making to local non-profits, clothing drives, and employment search. Show less

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  Erickson Living - Wind Crest

  Jan 2013 - Jan 2014

  Manager, Assisted Living & Social Services

  • Creating systems, protocols, marketing, and policies to address the needs of a large, start-up assisted living. • Creating and communicating service plans to meet physical, social and emotional needs of older adults.• Hiring, training, scheduling, supervising and leading 35 staff to meet the needs of 54 residents. Providing conflict resolution with residents and families. Shared vision to create a high-performance team. • Collaborating with staff teams; nursing, activities, managers and administrators. • Managing budgets and expenses. Show less

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  University of Colorado Health

  Mar 2015 - now

  -Developing and leading volunteer resources to augment/enhance the services of paid staff. This includes program design and development; volunteer assessment, interviewing, orienting, placement, scheduling, nurturing and motivating; recognition planning; evaluation of programs; and marketing the volunteer program both internally and externally. Strengthening intern programs, shadowing experiences, and welcoming and information services. -Liaison for and managing projects of all volunteer groups. -Responsible for assuring the quality and appropriateness of services provided, and working with all managers, directors and vice presidents to accomplish overall hospital mission and goals. Show less

  • Manager, Volunteer Services

    Mar 2015 - now

  • Manager, Volunteer Services and Shadowing

    Mar 2015 - now